Ecommerce merchants lose customers for all sorts of reasons, but one of the most pressing is a reason few are aware of: payment authorization failures. About 1 in every 7 eCommerce dollars is declined during payment authorization. Riskified data also reveals that up to 72% of these orders are placed by legitimate customers who can […]
Julia Millot
Customer Experience
The Merchant’s Guide to Payment Decline Decisions
Payment authorization failures give merchants such a headache, costing them loyal customers and $600 billion in revenue. It’s not a problem easily solved, because merchants have only limited control over authorization decisions. The vast majority of declines are made by card issuers and payment gateways. Merchants have a difficult time understanding the root of the […]
News and insights
Introducing Deco, The Only Real-Time Solution for Recovering Revenue Upon Payment Failure
Riskified, the leading fraud-prevention solutions provider, today announced the launch of the latest version of Deco, a real-time solution for recovering orders lost to card-not-present payment authorization failures. As many as one in seven attempted eCommerce transactions fail payment authorization, according to The Economist, leading to lost revenue and upset customers. Deco converts up to […]
Customer Experience
Payment Declines: The $600 Billion Problem You Aren’t Aware Of
eCommerce businesses spend most of their budget on customer acquisition, focusing on getting consumers to hit the “buy” button. While failing to reach the proper target audiences in the appropriate channel tends to be one of the biggest factors contributing to acquisition leakage, another looming threat, the problem of payment declines, is often overlooked. According […]
Fraud Trends
5 Fraud Trends and Shopping Behaviors Impacting Luxury Fashion in 2021
The acceleration of eCommerce activity in 2020 has primed 2021 for real digital transformation. One of the sectors most fit for innovation is the fashion industry. Consumers enjoy the ability to try on clothes and accessories in store, and with lockdowns still persistent around the globe, fashion retailers will be challenged to make online shopping […]
eCommerce Expansion
Why Merchants Need Buy Now, Pay Later Now
Buy Now, Pay Later (BNPL) has quickly become a popular online payment option. According to a PYMNTS report, Millennials and Gen-Z will spend 44% and 72% more on orders if BNPL is available as an option. To capitalize on this growth, one in three eCommerce retailers are expected to offer some type of BNPL payment […]
eCommerce Expansion
APMs Are Taking Over Europe
Across Europe, payment preferences are shifting to accommodate the consumer demand for simpler checkout experiences. As a result, alternative payment methods (APMs), such as eWallets and Buy Now Pay Later (BNPL), are becoming more popular throughout the region. Part of this is due to a growth in mobile commerce – more than one-third of eCommerce […]
eCommerce Expansion
The Ticket to High-End Fashion Recovery
Through the pandemic, China has proven to be the most resilient and fastest growing market in high-end fashion. The primary driver of that growth is the Chinese luxury shopper who has shifted their spending to eCommerce in the local market now that travel restrictions prevent them from shopping high-end abroad. Furthermore, new research predicts that […]
Fraud Prevention
How the Fashion Industry Can Stay Resilient in 2020
While analysts expected fashion growth to slow down in 2020, none could have predicted a disruption that would contract the industry’s global revenue by nearly 30%. Store closures and shifts in consumer priorities impacted this decline, but eCommerce offers a lifeline for merchants looking to recoup lost revenue. Fashion retailers and brands must adjust their […]