eCommerce businesses spend most of their budget on customer acquisition, focusing on getting consumers to hit the “buy” button. While failing to reach the proper target audiences in the appropriate channel tends to be one of the biggest factors contributing to acquisition leakage, another looming threat, the problem of payment declines, is often overlooked. According […]
Julia Millot
Fraud Trends
5 Fraud Trends and Shopping Behaviors Impacting Luxury Fashion in 2021
The acceleration of eCommerce activity in 2020 has primed 2021 for real digital transformation. One of the sectors most fit for innovation is the fashion industry. Consumers enjoy the ability to try on clothes and accessories in store, and with lockdowns still persistent around the globe, fashion retailers will be challenged to make online shopping […]
eCommerce Expansion
Why Merchants Need Buy Now, Pay Later Now
Buy Now, Pay Later (BNPL) has quickly become a popular online payment option. According to a PYMNTS report, Millennials and Gen-Z will spend 44% and 72% more on orders if BNPL is available as an option. To capitalize on this growth, one in three eCommerce retailers are expected to offer some type of BNPL payment […]
eCommerce Expansion
APMs Are Taking Over Europe
Across Europe, payment preferences are shifting to accommodate the consumer demand for simpler checkout experiences. As a result, alternative payment methods (APMs), such as eWallets and Buy Now Pay Later (BNPL), are becoming more popular throughout the region. Part of this is due to a growth in mobile commerce – more than one-third of eCommerce […]
eCommerce Expansion
The Ticket to High-End Fashion Recovery
Through the pandemic, China has proven to be the most resilient and fastest growing market in high-end fashion. The primary driver of that growth is the Chinese luxury shopper who has shifted their spending to eCommerce in the local market now that travel restrictions prevent them from shopping high-end abroad. Furthermore, new research predicts that […]
Fraud Prevention
How the Fashion Industry Can Stay Resilient in 2020
While analysts expected fashion growth to slow down in 2020, none could have predicted a disruption that would contract the industry’s global revenue by nearly 30%. Store closures and shifts in consumer priorities impacted this decline, but eCommerce offers a lifeline for merchants looking to recoup lost revenue. Fashion retailers and brands must adjust their […]
Fraud Prevention
Is AVS for Fraud Detection Still Relevant?
The address verification system (AVS) has been one of the most relied upon forms of fraud detection for years. It checks the billing address submitted by the card user during checkout with the billing address on record at the issuing bank. The credit card processor indicates how much of a match there is to the […]
Fraud Prevention
How Machine Learning Promotes Adaptive Fraud Detection
We’re living in the future – well at least the future we imagined not very long ago. Cars are beginning to drive themselves, voice assistants are able to complete tasks for us, and we can unlock our phones using our face. All of these improvements are advancements in technology powered by machine learning. This is […]
Recouping lost revenue
Preempting Friendly Fraud: Disputing Chargebacks with the Power of AI
As businesses shutter their doors due to the COVID-19 pandemic, consumers across the globe are staying indoors and focusing on essentials. People are turning to eCommerce for food, home improvement supplies and gym equipment, which puts strain on fulfillment resources that are already limited. At the same time, non-essentials, such as clothing and accessories, are […]