Ecommerce fraud is a global problem. On that, everyone agrees. But new research from Riskified shows that merchants and consumers don’t see eye-to-eye on a key issue in fraud prevention. Consumers are not particularly confident in merchants’ ability to combat fraud. To measure the gap between how merchants and consumers view fraud prevention, Riskified conducted […]
Julia Millot
Fraud Prevention
Evolution of Payments & Declines
Remember the good ol’ days of bartering? Probably not, since it hasn’t been a proper form of payment in over 5,000 years. Society shifted from bartering to using barley, then coins, and later banknotes and checks to represent value. With modern advancements in technology came plastic cards, eWallets, and other new payment methods. While this […]
Recouping lost revenue
Payment Authorizations 101
Lately, we’ve been talking a lot about payment authorization failures and how they may be costing merchants up to 15% of their potential eCommerce revenue. One reason that this has ballooned into such a massive issue is that merchants aren’t getting enough insight into why customers are declined and often have little control over the […]
Recouping lost revenue
Overcoming Payment Authorization Failures
Ecommerce merchants lose customers for all sorts of reasons, but one of the most pressing is a reason few are aware of: payment authorization failures. About 1 in every 7 eCommerce dollars is declined during payment authorization. Riskified data also reveals that up to 72% of these orders are placed by legitimate customers who can […]
Customer Experience
The Merchant’s Guide to Payment Decline Decisions
Payment authorization failures give merchants such a headache, costing them loyal customers and $600 billion in revenue. It’s not a problem easily solved, because merchants have only limited control over authorization decisions. The vast majority of declines are made by card issuers and payment gateways. Merchants have a difficult time understanding the root of the […]
News and insights
Introducing Deco, The Only Real-Time Solution for Recovering Revenue Upon Payment Failure
Riskified, the leading fraud-prevention solutions provider, today announced the launch of the latest version of Deco, a real-time solution for recovering orders lost to card-not-present payment authorization failures. As many as one in seven attempted eCommerce transactions fail payment authorization, according to The Economist, leading to lost revenue and upset customers. Deco converts up to […]
Customer Experience
Payment Declines: The $600 Billion Problem You Aren’t Aware Of
eCommerce businesses spend most of their budget on customer acquisition, focusing on getting consumers to hit the “buy” button. While failing to reach the proper target audiences in the appropriate channel tends to be one of the biggest factors contributing to acquisition leakage, another looming threat, the problem of payment declines, is often overlooked. According […]
Fraud Trends
5 Fraud Trends and Shopping Behaviors Impacting Luxury Fashion in 2021
The acceleration of eCommerce activity in 2020 has primed 2021 for real digital transformation. One of the sectors most fit for innovation is the fashion industry. Consumers enjoy the ability to try on clothes and accessories in store, and with lockdowns still persistent around the globe, fashion retailers will be challenged to make online shopping […]
eCommerce Expansion
Why Merchants Need Buy Now, Pay Later Now
Buy Now, Pay Later (BNPL) has quickly become a popular online payment option. According to a PYMNTS report, Millennials and Gen-Z will spend 44% and 72% more on orders if BNPL is available as an option. To capitalize on this growth, one in three eCommerce retailers are expected to offer some type of BNPL payment […]