There is more pressure than ever on merchants to reduce operational costs to offset pandemic-related losses. With brick-and-mortar channels limited and global travel and tourism on hold, businesses that are exposed to hard-hit segments and channels, are facing new cash flow crunches. In this blog post, I’ll discuss why embracing new technology can help merchants […]
Natalia Dinsmore
Account Protection
Stopping Account Takeovers in the Sharing Economy
Around 111 million consumers use some type of peer-to-peer sharing platform. From ridesharing services like Uber and Lyft to talent platforms like Fiverr, the sharing economy is ubiquitous. Unfortunately, their popularity is not limited to good customers, but increasingly to bad actors as well. And many sharing economy platforms lack sufficient verification processes, so fraudsters […]
Fraud Prevention
Why the Sneakers Rush Won’t Go Out of Style
The age of sneakerheads This past May, a game-worn pair of Michael Jordan’s sneakers sold for an all-time high of $560,000. The seller, a sneaker collector and founder of the Shoezeum sneaker museum stated, “these are the most iconic and coveted sneakers of all time”. In fact, following the release of the Netflix documentary ‘The […]
Fraud Prevention
Choosing a Fraud Solution: All You Need to Know
Some of the best insights for content creation come from our Sales Team, who get first-hand accounts on the various challenges merchants face. They get to hear about their unique pain points, including performance issues pertaining to their existing fraud prevention solutions. So we asked our Director of Sales (EMEA & APAC) Raz Vicerabin to share his […]
News and insights
The Coronavirus Effect: How Six eCommerce Markets Fared Dec-May
When we first analyzed the impact of COVID-19 on eCommerce, it was clear that consumers were behaving differently across geographies. We sought to gain insight on how fraud and shopping behavior shifted across six major markets by looking at data from December through April, to understand how eCommerce has fared as the pandemic drags on. […]
Fraud Prevention
COVID-19: Overcoming Challenges Fraud Operations Are Facing
It’s clear by now that eCommerce in pandemic times is nothing like the online space we’re accustomed to. And this is undoubtedly a challenge, because when shopper behavior and fraud patterns change and become unpredictable, it becomes all the more difficult to discern safe and risky orders, and operations are disrupted. We wanted to understand […]
News and insights
COVID-19 and the Impact on eCommerce Shopping Trends
As the Coronavirus pandemic continues to spread, much of the world is adjusting to a new reality. And while it’s still too early to tell what the consequences will be for businesses, what is certain is that merchants need to adapt to the evolving situation. We’ve been closely monitoring our data in order to better […]
Fraud Prevention
Calculating ROI: Is Your Fraud Solution Delivering?
Fraud detection as a means to boost revenue is an important growth strategy. And ROI, or return on investment, is a crucial part of assessing the resilience of your fraud operations. The broad term “fraud management” accounts for metrics like approval rates, and chargebacks. But accurately calculating ROI goes well beyond these two numbers. False […]
Customer Experience
How Airlines Can Maximize Success in 2020
2020 will be a critical year for airlines. The COVID-19 pandemic wreaked havoc on the entire travel industry, bringing it to complete standstill in many places. While there’s no doubt the world will recover and normal life will resume, it’s difficult to assess when this will happen, and what the economic outlook will be. Our […]