Fraudsters and fraud systems are in a constant arms race. While fraud management solution providers constantly develop new tools, fraudsters perfect their craft by studying new ways to circumvent any walls put up to keep them out. For instance mule scams used to be fairly simple, with fraudsters using basic package rerouting efforts to receive […]
Natalia Dinsmore
Product & Technology
The ABCs of Machine Learning and How It Boosts Fraud Management
Consumer demand is driving merchants to expand globally and offer new and innovative omni-channel flows. And as business is changing, fraud is getting more and more complex. But even in this ever-changing landscape, many merchants are still using outdated rule-based systems that are struggling to keep up. And even worse – they’re forcing merchants to […]
Product & Technology
A Tale of Liar-Buyer Chargebacks
At Riskified, we use the term ‘liar-buyer’ to describe a case of friendly fraud that occurs when a cardholder knowingly takes advantage of the chargeback process. But what makes shoppers turn to this?
News and insights
Meeting Chargeback Thresholds Without Losing Customers
Visa and Mastercard are trending now in the eCommerce and payment world. Why? Starting this October, they both will introduce new, lower thresholds to their fraud and chargeback programs. In this blog I’ll address the impact of this change and explain how stringent thresholds may result in reluctance to take on the risks needed to […]