In this Age of the Customer, delivering a frictionless experience is sine qua non for viability. The balance of power has shifted from seller to buyer: with unlimited access to information, the proliferation of distribution channels, and the abundance of choices right at their fingertips, modern consumers have never been so influential on how business […]
Valérie Candau
News and insights
Best Fraud & eCommerce Events to Attend in 2019
Ecommerce conferences, just like the eCommerce business-scape, have evolved considerably. On the heels of the global ascent of online shopping, new types of hybrid events are appearing: from traditional trade shows to more business-to-business meeting formats, and most of all – retail events that reflect the symbiotic relationship between eCommerce and brick-and-mortar. For a retailer, […]