News and insights

Inside Our Shopping & Fraud Behavior Report

At Riskified, our work centers on relationships with merchants. Our favorite conversations are the ones about how we can help them approve more orders, operate more efficiently, and fend off the threats of fraud and false declines. But, in order to gain some new insights for 2019, we recently turned our attention to U.S. consumers. … Continued

How to Communicate with Declined Credit Card Customers

A fraud solution that instantly approves good orders and reduces false declines can also greatly contribute to a positive customer experience. But even the most accurate fraud-detection systems aren’t correct 100% of the time, meaning that sometimes it’s your very own loyal, paying shoppers behind your declined orders. This makes it important that retailers pay … Continued

Best Fraud & eCommerce Events to Attend in 2019

For our 2020 recommended eCommerce conferences – click here! Ecommerce conferences, just like the eCommerce business-scape, have evolved considerably. On the heels of the global ascent of online shopping, new types of hybrid events are appearing: from traditional trade shows to more business-to-business meeting formats, and most of all, retail events that reflect the symbiotic … Continued

Five Ecommerce and Fraud Trends to Expect in 2019

What does 2019 have in store for our industry? Here are five eCommerce and fraud trends that omnichannel retailers and online merchants should keep an eye on to protect their bottom line. 1. Emerging markets: The eCommerce battleground This past summer, Walmart acquired a majority stake in Flipkart, an Indian eCommerce company. Experts anticipate that … Continued

The Fraud Story Book: 2017’s Most Creative Tactics

Stealing from an ecommerce retailer is tricky business. It’s not like walking into a store and walking out with a backpack full of stuff. In the case of an online shop, each transaction provides merchants with multiple data points, and if those don’t make sense, then services like Riskified decline the transaction. And so, for … Continued