The Full Cart: Refining Your Omnichannel Strategy? Ask Your PSP

Omnichannel shopping flows are widely recognized as the keystone of a good customer experience. Merchants understand that the ability to decide where, when, and how to start and end a shopping journey has become a common customer expectation. So common, in fact, that failing to cater to it can push customers to the competition. But […]

European eCommerce: Promoting Resilience in a Disrupted Market

European eCommerce began 2020 poised for continued accelerated growth – and then the pandemic hit, thrusting eCommerce into the spotlight. Now more than ever is the time for merchants operating in Europe to meet customers’ increasingly sophisticated expectations, and provide a consistent experience across channels and borders. Our European eCommerce Report, Promoting Resilience in a […]

How COVID-19 is Impacting eCommerce in LatAm

While it is still too early to assess the impact the Coronavirus pandemic will have on the LatAm economy, some analysts are forecasting a 5.3% contraction in the regional Gross Domestic Product (GDP). The drop would constitute the largest in its history, and if projections are accurate, unemployment and lower buying power will be inevitable.  […]

Stopping Chargebacks with Data-Driven Insights

As any eCommerce merchant knows, chargebacks are a serious challenge to the viability of a business. Not only do they cost the refund and the value of the goods, there’s also a bank processing fee to add insult to injury. Rack up too many chargebacks and a merchant ends up at risk of being forced […]

Calculating ROI: Is Your Fraud Solution Delivering?

Fraud detection as a means to boost revenue is an important growth strategy. And ROI, or return on investment, is a crucial part of assessing the resilience of your fraud operations. The broad term “fraud management” accounts for metrics like approval rates, and chargebacks. But accurately calculating ROI goes well beyond these two numbers. False […]