Senior Manager? Fraud Prevention Is Your Responsibility

For online retailers, CNP fraud is a serious problem that will only get larger as the eCommerce market continues to grow. According to a recent report, fraudulent eCommerce transactions are projected to increase by 55% over the next 3 years, reaching approximately $18.5 billion by 2018 in the US market alone. Despite this harsh reality, […]

The Essential Art of Efficient Manual Review

The importance of avoiding shipping delays to keep customers happy is something eCommerce merchants understand well. One factor that drives delays is that orders can get ״stuck״ in the manual fraud review queue, awaiting approval.  To avoid a backlog in the queue, merchants usually either hire additional analysts to join the manual review team or invest in improving the automated decisioning […]

Top Tips for Building your Risk and Fraud Team

Last week, we shared our experiences in hiring, training and developing a world-class risk team with merchants worldwide via two informational webinars in partnership with the MRC. If you missed out, we’ve included a snapshot summary below for how to find the right people to build your risk team. For the full picture on hiring, […]