--- description: "Chargeback protection with Chargeback Guarantee allows you to safely sell to anyone across the globe while reducing the risk of fraud." title: "Chargeback Guarantee and Fraud Protection" --- # Chargeback Guarantee and Fraud Protection # ![](https://www.riskified.com/app/uploads/2025/03/CHBG.svg) Lift revenue, minimize risk ## Turn ecommerce fraud prevention into a growth engine with frictionless, guaranteed approvals. [ Learn more ](#how-it-works) ![Lift revenue, minimize risk](https://www.riskified.com/app/uploads/2025/07/CHBG_desktop.webp) ![Lift revenue, minimize risk](https://www.riskified.com/app/uploads/2025/03/CHBG_mobile-1.png) #### Join global category leaders unleashing their ecommerce growth with us ![](https://www.riskified.com/app/uploads/2021/03/trip.svg "trip") ![](https://www.riskified.com/app/uploads/2021/03/gymshark.svg "gymshark") ![](https://www.riskified.com/app/uploads/2021/05/Finish_Line_Desktop-1.svg "Finish_Line,_Desktop (1)") ![](https://www.riskified.com/app/uploads/2021/03/prada.svg "prada") ![](https://www.riskified.com/app/uploads/2024/03/Booking.com_.svg "Booking.com") ![](https://www.riskified.com/app/uploads/2023/11/gopro-balck.svg "gopro balck") ![revolve](https://www.riskified.com/app/uploads/2021/06/revolve.svg "revolve") ![](https://www.riskified.com/app/uploads/2025/01/TicketNetwrok.svg "TicketNetwrok") ### Future-proof your business with guaranteed performance Our performance guarantee, including full [chargeback protection](https://www.riskified.com/learning/chargeback-protection/chargeback-guarantee/), allows you to sell to anyone, anywhere. Keep your costs in check and stay competitive and efficient with an automated, self-optimizing fraud management solution. [ How Finish Line automated their fraud review ](https://www.riskified.com/resources/case-study/finish-line/) ![Riskified](https://www.riskified.com/app/uploads/2021/11/CHBK1-LO.gif) ### Maximize customer lifetime value Accurate fraud review reduces false positives and allows orders to ship sooner. From mobile to BOPIS, delight your customers with instant approvals and smooth shopping experiences. [ How Lastminute.com reduced friction & lifted sales ](https://www.riskified.com/resources/case-study/lastminute-com/) ![Riskified](https://www.riskified.com/app/uploads/2022/02/CHBK2-1.gif) ### Don’t let fraud hold you back from global expansion Our platform scales to meet your needs. Partner with us to free your team from manual work and approve more good orders across markets and payment methods, from [ACH](https://www.riskified.com/blog/ach-is-making-a-comeback-in-ecommerce/) and open invoices to digital wallets. ![Riskified](https://www.riskified.com/app/uploads/2021/11/CHBK3-LO.gif) ### **AI that explains, investigates and analyzes for you** No more black box. Get full context behind every decision with dedicated AI tools to track performance and analytics. Use ARIA – your AI Risk Intelligence Analyst – to ask questions, spot trends across orders, and get answers instantly, in plain language. - Investigate in seconds, not days - Generate dashboards and reports for sharing with one conversation - Explore your data and the metrics that matter to you ![Riskified](https://www.riskified.com/app/uploads/2026/08/ARIA-process-03.gif) ![](https://www.riskified.com/app/uploads/2025/03/Adaptive-1.svg) ## **Maximize conversion and authorization rates** Every shopper is unique – their checkout flows should be, too. Block fraud upstream, boost authorization, and increase approval rates with intelligent checkout flows adapted to each order’s risk profile. [ Learn more about the solution ](https://www.riskified.com/adaptive-checkout/) Find out about the business impact of partnering with Riskified ![Profile Name](https://www.riskified.com/app/themes/riskified/public/images/avatar.6d09fc.png) Verified Reviewer Analyst in Finance and Accounting, Airlines/Aviation Guaranteed chargeback fraud Riskified is our partner, our online anti-fraud tool, which guarantees chargeback fraud reason when it occurs. It has been important as the tool has calibrated itself over time, increasing approval and reducing risks. Read more Read less ![Profile Name](https://www.riskified.com/app/themes/riskified/public/images/avatar.6d09fc.png) Verified Reviewer Consultant in Information Technology, Information Technology & Services Riskified is a good solution to fight fraud The chargeback claim process is seamless. We have not had many, but occasionally one will slip by Riskified. We are able to easily submit all the required documentation to Riskified through the platform and we get the money back because it is backed by Riskified's guarantee. Read more Read less ![Profile Name](https://www.riskified.com/app/themes/riskified/public/images/avatar.6d09fc.png) Verified Reviewer Engineer in Information Technology, Internet Riskified, accurate fraud prevention. Riskified is a good option if you are an eCommerce. It facilitates the verification of fraudulent orders, offers visibility to the history of rejected orders, and facilitates detection and cancellation before orders are processed. It is also compatible with various e-commerce platforms such as Magento Commerce and PrestaShop, as well as PayPal, Stripe, and Deco, excellent payment solutions. Read more Read less ## A truly holistic fraud management solution ![](https://www.riskified.com/app/uploads/2021/05/Dispute-2.svg) Dispute Resolve ### Automate disputes Dispute Resolve automatically collects compelling evidence and manages chargeback disputes on your behalf. This service deters friendly fraud and allows you to cut costs for what can be a resource-intensive dispute operation. [ Get the Chargeback Dispute guide ](https://www.riskified.com/resources/guide/chargeback-dispute-resolution-guide-for-ecommerce-merchants/) ![](https://www.riskified.com/app/uploads/2021/05/Recover.svg) Recover ### Verify borderline orders Recover’s customer-centric flows are designed to verify borderline orders, reducing false declines and lifting the load from your call centers. Included as part of Chargeback Guarantee, Recover gives you more insight into and control over final order decisions. [ What are false declines costing you? ](https://www.riskified.com/resources/guide/how-to-avoid-false-declines/) ## How does Chargeback Guarantee work? #### The most accurate decisions in real-time Our machine-learning models analyze hundreds of features per transaction, generating accurate ‘approve’ or ‘decline’ decisions. We can provide sub-second responses to meet your needs. #### A network with extensive breadth & depth With nearly a decade of Chargeback Guarantee decisions under our belt, every decision draws on over a billion prior transactions processed for global ecommerce leaders across industries. #### Aligned incentives ensure strong ROI Pay only for approved orders that generate revenue. We guarantee approval rates and cover any chargebacks. This model drives our commitment to continuously reducing false declines and always staying ahead of fraudsters. ![Riskified](https://www.riskified.com/app/uploads/2022/02/CHBK5.gif) [### Digital goods ](#digital-goods) [### Retail ](#retail) [### Luxury fashion ](#luxury-fashion) [### Travel ](#travel) [### Athletic & outdoors ](#athletic-outdoors) ![Peter Clarke](https://www.riskified.com/app/uploads/2023/11/Peter-Clarke-RC-Round-Headshot-1.png)Peter Clarke CTO, Lorna Jane The bump in authorization rates was immediate after deploying Riskified, taking us to about 95%. At the same time, we have since recorded **virtually no chargebacks** — fewer than 10 total in the first six months of 2023.” ![](https://www.riskified.com/app/uploads/2025/04/lorna-jane-1.svg) 54% Decrease in cost of fraud [ ### Read Lorna Jane case study ](https://www.riskified.com/resources/case-study/lorna-jane/) TRUSTED BY ![](https://www.riskified.com/app/uploads/2024/02/Merchant-logos-4.png)![](https://www.riskified.com/app/uploads/2024/02/Merchant-logos-1-1.png)![](https://www.riskified.com/app/uploads/2024/02/Aldo.png)![](https://www.riskified.com/app/uploads/2024/02/bluemercury.png) ![Trinidad Poisson](https://www.riskified.com/app/uploads/2024/02/ruegilt.png)Trinidad Poisson Former Director of Loss Prevention, Rue Gilt Groupe The benefits we’ve had since partnering with Riskified, I would say one of the biggest ones is just being able to **get orders validated in milliseconds** from the time they are being placed. ![](https://www.riskified.com/app/uploads/2024/02/RGG.png) 20% Decrease in manually reviewed orders [ ### Watch Rue Gilt Groupe case study ](https://www.riskified.com/resources/case-study/rue-gilt-groupe/) TRUSTED BY ![](https://www.riskified.com/app/uploads/2024/02/Prada.svg)![](https://www.riskified.com/app/uploads/2024/02/Miu-miu.png)![](https://www.riskified.com/app/uploads/2024/02/SSENSE.svg)![](https://www.riskified.com/app/uploads/2024/02/dolce-and-gabbana.png) ![Pete DeiTos](https://www.riskified.com/app/uploads/2024/02/goods.png)Pete DeiTos VP of Product Riskified’s ability to provide a solution that scales to our growth objectives has proven to be incredibly valuable in helping to **expand our business and bring on new customers.** ![](https://www.riskified.com/app/uploads/2024/02/gametime.png) 1.5% Increase in transaction success [ ### Read Gametime case study ](https://www.riskified.com/resources/case-study/gametime/) TRUSTED BY ![](https://www.riskified.com/app/uploads/2024/02/Giftcard.png)![](https://www.riskified.com/app/uploads/2024/02/Buytab.png)![](https://www.riskified.com/app/uploads/2024/02/Blackhawk.png) ![Pascal Mafait](https://www.riskified.com/app/uploads/2024/02/Pascal-Mafait-Booking-1-20240227-114412.png)Pascal Mafait Senior Director of Fraud **With Riskified, we are more comfortable for example, to move into a new market**, to move into a new vertical, to a new product that we do not necessarily have a lot of experience or a lot of historical data with. ![](https://www.riskified.com/app/uploads/2024/03/Booking.svg) ROI “The fraud that does come in is covered by the liability shift.” [ ### Watch Booking.com testimonial ](https://www.riskified.com/resources/video/booking-com/) TRUSTED BY ![](https://www.riskified.com/app/uploads/2024/02/agoda.png)![](https://www.riskified.com/app/uploads/2024/02/Merchant-logos-5.png)![](https://www.riskified.com/app/uploads/2023/01/Lastminute.svg)![](https://www.riskified.com/app/uploads/2024/02/Merchant-logos-1-2.png)![](https://www.riskified.com/app/uploads/2024/02/Merchant-logos-2-1.png) ![Dajana Gajic-Fisic](https://www.riskified.com/app/uploads/2024/02/Dajana-Gajic-Fisic.png)Dajana Gajic-Fisic Leader of Ecommerce Risk Management We have reduced operational costs, have a holistic view of where our fraud is and **more time to focus on increasing sales.** ![](https://www.riskified.com/app/uploads/2024/02/Finish-line.svg) 70% Decrease in chargebacks [ ### Read Finish Line case study ](https://www.riskified.com/resources/case-study/finish-line/) TRUSTED BY ![](https://www.riskified.com/app/uploads/2024/02/lorna-jane.png)![](https://www.riskified.com/app/uploads/2024/02/Merchant-logos-3.png)![](https://www.riskified.com/app/uploads/2024/02/Peleton.png)![](https://www.riskified.com/app/uploads/2024/02/Canada-goose.png) ## Stop losing legitimate shoppers to fear of fraud Speak with a product expert about how to boost fraud management performance, lift sales, and cut costs. ### Let’s explore how Riskified can work for you Loading… ![Thank You](https://www.riskified.com/app/themes/riskified/public/images/subscribe-icon.80c0ca.svg)### Thank you [ Request Demo ](#formDiv) ## Explore our products [ ![Riskified Adaptive Checkout](https://www.riskified.com/app/uploads/2025/03/Adaptive-mega-menu.svg) ### Adaptive Checkout Reduce false declines and maximize conversion while blocking fraud ](http://www.riskified.com/adaptive-checkout) [ ![Riskified Policy Protect](https://www.riskified.com/app/uploads/2025/03/Policy-protect_-mega-menu.svg) ### Policy Protect Stop policy abuse without negatively impacting your good customers. ](http://www.riskified.com/policy-protect) [ ![Riskified Dispute Resolve](https://www.riskified.com/app/uploads/2025/03/Dispute-mega-menu.svg) ### Dispute Resolve Streamline and automate chargeback management to recover revenue ](http://www.riskified.com/chargeback-guarantee/dispute-resolve) [ ![Riskified Adaptive Checkout](https://www.riskified.com/app/uploads/2025/03/Adaptive-mega-menu.svg) ### Adaptive Checkout Reduce false declines and maximize conversion while blocking fraud ](http://www.riskified.com/adaptive-checkout) [ ![Riskified Policy Protect](https://www.riskified.com/app/uploads/2025/03/Policy-protect_-mega-menu.svg) ### Policy Protect Stop policy abuse without negatively impacting your good customers. ](http://www.riskified.com/policy-protect) [ ![Riskified Dispute Resolve](https://www.riskified.com/app/uploads/2025/03/Dispute-mega-menu.svg) ### Dispute Resolve Streamline and automate chargeback management to recover revenue ](http://www.riskified.com/chargeback-guarantee/dispute-resolve)