Riskified’s Chargeback Dispute Resolution Guide

April 13, 2021

Chargebacks are an inescapable part of eCommerce. Friendly fraud makes up around 50% of fraud chargebacks, but proving it is a resource-heavy and labor-intensive process. Riskified’s automated decision-making and data collection tools enable us to offer our customers an added service: chargeback dispute resolution. We have created this guide to help eCommerce merchants better understand the chargeback dispute process, and how we can help make it as easy and efficient as possible. 


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