Global marketplace Content Hub

Resources on managing eCommerce risk, enhancing the customer experience, and optimizing operations to safely approve more orders.

  • Fighting Payments Fraud in Online Marketplaces

    Fighting Payments Fraud in Online Marketplaces

    Online marketplaces have experienced rapid growth – and with it, fraud has been keeping pace. Scams have grown to be increasingly sophisticated, bringing with them greater potential for damage.

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  • Ecommerce in 2021: Rethinking Digital Challenges & Opportunities

    Ecommerce in 2021: Rethinking Digital Challenges & Opportunities

    Forrester indicates that 27% of brands improved their CX Index score in 2020 – a notable jump. But the crisis made clear the gap between customer experience leaders and the laggards: 70% of the...

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  • Changing with the Times: Maximizing Sales to a Generation on the Move

    Changing with the Times: Maximizing Sales to a Generation on the Move

    In September, the Pew Research Center reported that a majority of 18-29-year-olds in the US, 52%, were living with their parents. Affected largely by the spread of the coronavirus earlier this...

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  • How Machine Learning Promotes Adaptive Fraud Detection

    How Machine Learning Promotes Adaptive Fraud Detection

    We’re living in the future - well at least the future we imagined not very long ago. Cars are beginning to drive themselves, voice assistants are able to complete tasks for us, and we can unlock...

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  • What You Should Consider When Evaluating a Fraud Prevention Solution

    What You Should Consider When Evaluating a Fraud Prevention Solution

    Part one: The Fraud Prevention Space’s Complex Optimization ProblemPart two: What You Can Gain by Partnering With a Fraud Prevention VendorPart three: An Overview of Fraud Management Solution...

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  • Hear What Our Partners Have to Say About the Value We Deliver1:51

    Hear What Our Partners Have to Say About the Value We Deliver

    Learn why global merchants trust Riskified to streamline operations, grow revenue & future-proof their business.

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  • An Overview of Fraud Management Solution Types: Pros & Cons

    An Overview of Fraud Management Solution Types: Pros & Cons

    Here is part one: The Fraud Prevention Space’s Complex Optimization ProblemHere is part two: What You Can Gain by Partnering With a Fraud Prevention Vendor If you are already searching for a...

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  • 2021 eCommerce Fraud Trends: Classic Goes Out of Style

    2021 eCommerce Fraud Trends: Classic Goes Out of Style

    As everything shifted to digital, merchants had to innovate. They rolled out new omnichannel flows, streamlined processes to improve fulfillment, and offered new perks and policies to boost...

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  • High Intent Customers:  The True Cost of Losing Them

    High Intent Customers: The True Cost of Losing Them

    In 2019 US retailers spent more than $33B on digital advertising - a 20% increase from the previous year. Merchants make this investment to drive traffic to their websites and keep online...

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  • When eCommerce Fraud Management Goes Wrong and Consumers Take to Social Media

    When eCommerce Fraud Management Goes Wrong and Consumers Take to Social Media

    Everything was perfect. An artful balance of targeted ads and endorsements by a handful of key influencers. A centrally located pop-up showroom powered by the latest technologies to pull data...

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  • The ABCs of Machine Learning and How It Boosts Fraud Management

    The ABCs of Machine Learning and How It Boosts Fraud Management

    Consumer demand is driving merchants to expand globally and offer new and innovative omni-channel flows. And as business is changing, fraud is getting more and more complex. But even in this...

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  • The Full Cart, Ep. 2: The Human in the Machine

    The Full Cart, Ep. 2: The Human in the Machine

    What makes some groups of people more vulnerable to online fraud? How do fraud prevention measures reflect the psychology of the victim? These are some of the questions we tackle in the newest...

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  • The Full Cart, Ep. 7: An Interview with Co-Founder & CTO Assaf Feldman

    The Full Cart, Ep. 7: An Interview with Co-Founder & CTO Assaf Feldman

    In the year 2020, it wouldn’t be an exaggeration to say that we all have a newfound understanding of the importance of adaptability. These days, it’s up to each individual and business to be...

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  • Choosing a Fraud Solution: All You Need to Know

    Choosing a Fraud Solution: All You Need to Know

    This guide was written to support you in the process of choosing the fraud prevention solution most suitable for your business and its needs.

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  • How Orders are Reviewed for Fraud: An eBook

    How Orders are Reviewed for Fraud: An eBook

    Get a closer look at how Riskified analyzes orders, and discover why machine learning is important to support growth.

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  • Backburner No More: The Impact of Fraud on Operational Costs

    Backburner No More: The Impact of Fraud on Operational Costs

    There is more pressure than ever on merchants to reduce operational costs to offset pandemic-related losses. With brick-and-mortar channels limited and global travel and tourism on hold,...

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  • The Elephant in the Room: Declines Send Customers Packing

    The Elephant in the Room: Declines Send Customers Packing

    **All details have been anonymized. Alice** was buying furniture for her move to New York City.  After a full day of price comparing, reading reviews, and calculating the right measurements...

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  • Not OK, Boomer: Dangers Loom as Baby Boomers Flock to eCommerce

    Not OK, Boomer: Dangers Loom as Baby Boomers Flock to eCommerce

    When COVID-19 forced us away from public spaces, eCommerce became a lifeline. Many baby boomers, previously steadfast in their preference for the in-store experience, had to quickly adapt to...

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  • The Login Dilemma: Shopping in the Age of Account Takeover

    The Login Dilemma: Shopping in the Age of Account Takeover

    When we assess the potential damage of online fraud, there is the standard card not present (CNP) fraud, and then there are account takeovers (ATOs). When fraudsters gain access to your...

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