Acing Customer Experience in an Omni-Channel Age

December 2, 2019

Driven by technology and customer demand, retailers offer a growing number of omni-channel shopping and delivery options. But maintaining a smooth customer experience in flows such as click & collect (BOPIS), digital gift cards, and mobile commerce can be challenging.

In this webinar:

  • Get tips to maximize revenue and minimize risk in omni-channel flows
  • Learn how to reduce friction to drive customer loyalty and sales
  • Find out which data points are key to detecting fraud in omni-channel orders
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