Driven by technology and customer demand, retailers offer a growing number of omni-channel shopping and delivery options. But maintaining a smooth customer experience in flows such as click & collect (BOPIS), digital gift cards, and mobile commerce can be challenging.
In this webinar:
- Get tips to maximize revenue and minimize risk in omni-channel flows
- Learn how to reduce friction to drive customer loyalty and sales
- Find out which data points are key to detecting fraud in omni-channel orders