Survey: What American Consumers Want in 2020

October 30, 2019 Shahar Heimann (old)

While it's never been easier to be a consumer, it's never been harder to be a merchant. To help decode the complex eCommerce landscape, we asked 5,000 shoppers to tell us their purchasing habits — how they shop, what makes them loyal, how they view fraud, and what keeps them from completing a purchase. 

What you will get from this report:

  • Learn how consumers are really shopping
  • Understand why even motivated shoppers abandon their carts
  • Gain insights on how to optimize the purchase journey, boost approval rates, and cultivate trust

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Acing Customer Experience in an Omni-Channel Age
Acing Customer Experience in an Omni-Channel Age

Learn how to provide the omni-channel flows shoppers expect, without compromising customer experience.

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