User Roles & Permissions

Riskified strives to provide all relevant stakeholders within your organization with the appropriate functionalities, permissions, and customization abilities. Below is an explanation of the available user roles and the permissions associated with each role.

To manage your users, log into the Riskified app, click ‘Account Settings ’in the account dropdown at the top right hand side of the screen, and choose the ‘Users & Roles’ tab.

There are four Riskified user roles - Account Owner, Admin, Developer and Team Member. Every Riskified account can have only one Account Owner at a time, who cannot be deleted from the account. In addition to the Account Owner, every Riskified account can have multiple Admins, Developers and Team Members.

Role	Description
Account Owner	The person who creates the Riskified account. While this role cannot be deleted, ownership can be transferred to another user. The Account Owner has access to all functionalities, and can create and manage the settings of all other users associated with the account. The Account Owner receives billing and payment notifications by default, until a billing email address is set. A Riskified account can have only one Account Owner at a time.
Admin	The Admin has access to nearly all the available functionalities. Admins can change the account settings and manage the settings of all other Admins and Team Members. A Riskified account can have multiple Admins.
Developer	Developers have access to all Admin functionalities. Developers can also log in to Riskified’s sandbox environment in order to conduct tests.
Team Member	The Team Member has limited access to the application, including order management functionalities and dashboard view. Team Members do not have access to account settings and billing information. A Riskified account can have multiple Team Members.

The following tables show which users are authorized to carry out every action and functionality within the Riskified application.

Function	Account Owner	Admin	Developer	Team Member
Create users	✔	✔	✔
Delete users	✔	✔	✔
Change user roles	✔	✔	✔
Change account related information	✔	✔	✔
Enable advanced operational features	✔	✔	✔
Access Sandbox environment	✔		✔
Change account ownership	✔

Function	Account Owner	Admin	Developer	Team Member
Submit orders for review	✔	✔	✔	✔
Contact Riskified about orders	✔	✔	✔	✔
Submit chargebacks	✔	✔	✔	✔
Refund orders	✔	✔	✔	✔

Function	Account Owner	Admin	Developer	Team Member
Change submission plan	✔
View and export billing information	✔	✔	✔
Change or update payment method	✔	✔	✔
Change / Update reimbursement method	✔

Function	Account Owner	Admin	Developer	Team Member
Change personal notification settings	✔	✔	✔	✔
Change notification settings of other users	✔	✔	✔
Add billing email addresses	✔	✔	✔