Riskified Documentation

User Roles & Permissions



Riskified strives to provide all relevant stakeholders within your organization with the appropriate functionalities, permissions, and customization abilities. Below is an explanation of the available user roles and the permissions associated with each role.

To manage your users, log into the Riskified app, click ‘Account Settings ’in the account dropdown at the top right hand side of the screen, and choose the ‘Users & Roles’ tab.
User Roles
There are four Riskified user roles - Account Owner, Admin, Developer and Team Member. Every Riskified account can have only one Account Owner at a time, who cannot be deleted from the account. In addition to the Account Owner, every Riskified account can have multiple Admins, Developers and Team Members.
Role Description
Account Owner The person who creates the Riskified account. While this role cannot be deleted, ownership can be transferred to another user. The Account Owner has access to all functionalities, and can create and manage the settings of all other users associated with the account.
The Account Owner receives billing and payment notifications by default, until a billing email address is set. A Riskified account can have only one Account Owner at a time.
Admin The Admin has access to nearly all the available functionalities. Admins can change the account settings and manage the settings of all other Admins and Team Members. A Riskified account can have multiple Admins.
Developer Developers have access to all Admin functionalities. Developers can also log in to Riskified’s sandbox environment in order to conduct tests.
Team Member The Team Member has limited access to the application, including order management functionalities and dashboard view. Team Members do not have access to account settings and billing information. A Riskified account can have multiple Team Members.

User Permissions
The following tables show which users are authorized to carry out every action and functionality within the Riskified application.
Account management
Function Account Owner Admin Developer Team Member
Create users
Delete users
Change user roles
Change account related information
Enable advanced operational features
Access Sandbox environment
Change account ownership
Order management
Function Account Owner Admin Developer Team Member
Submit orders for review
Contact Riskified about orders
Submit chargebacks
Refund orders
Billing & payments management
Function Account Owner Admin Developer Team Member
Change submission plan
View and export billing information
Change or update payment method
Change / Update reimbursement method
Notifications management
Function Account Owner Admin Developer Team Member
Change personal notification settings
Change notification settings of other users
Add billing email addresses