Riskified Case Studies

"Customer satisfaction has always been our top priority. That’s our business model: make customers happy, and everything else follows from there"
Patrick Roscoe
Director of Customer Experience, Revzilla
"Riskified was the scalable solution we needed. Their 100% chargeback guarantee means we can concentrate on selling globally without worrying about fraud"
Rob Leo
Sr Manager of Global Credit Risk & Treasury, Skullcandy
"We have reduced operational costs, have a holistic view of where our fraud is and more time to focus on increasing sales.”
Dajana Gajic-Fisic
Head of eCommerce Risk Management, Finish Line
Aligning fraud review with the shopping experience to drive loyalty & trust

Aligning fraud review with the shopping experience to drive loyalty & trust

How Vestiaire Collective honed risk management to deliver a seamless, borderless customer experience
  • 99.5%
    approval rate
  • 55%
    reduction in total cost of fraud
  • 100%
    customer friction eliminated
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Matching strategy and function to win over cross-border travelers

Matching strategy and function to win over cross-border travelers

Lastminute.com eliminates headwinds with Riskified's chargeback guarantee.
  • 0%
    customer friction
  • 5%
    YoY boost in approval rates
  • 100%
    elimination of manual review and 3DS
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Driving revenue through an optimized, seamless and secure digital channel

Driving revenue through an optimized, seamless and secure digital channel

How Air Europa optimized its digital channel to generate revenue and growth
  • 10%
    approval rate lift
  • 95%
    reduction in chargebacks
  • $$
    double digit online revenue growth
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Customer friction eliminated with a scalable solution

Customer friction eliminated with a scalable solution

How Diane von Furstenberg soared internationally while cutting its chargeback rate.
  • 6%
    approval rate lift
  • 100%
    reduction in chargeback costs
  • 0%
    customer friction
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Reduced operational costs and more investment in growth

Reduced operational costs and more investment in growth

How Finish Line grew online revenue and cut operational costs by automating order review.
  • 4%
    approval rate lift
  • 70%
    decrease in chargebacks
  • 100%
    automated decisions
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