Riskified Case Studies

"Customer satisfaction has always been our top priority. That’s our business model: make customers happy, and everything else follows from there"
Patrick Roscoe
Director of Customer Experience, Revzilla
"We were so worried about fraud that we were not paying attention or focusing on growing"
Oscar Riolobos
Web Business Manager, Air Europa
"We have reduced operational costs, have a holistic view of where our fraud is and more time to focus on increasing sales.”
Dajana Gajic-Fisic
Head of eCommerce Risk Management, Finish Line
Customer friction eliminated with a scalable solution

Customer friction eliminated with a scalable solution

How Diane von Furstenberg soared internationally while cutting its chargeback rate.
  • 6%
    approval rate lift
  • 100%
    reduction in chargeback costs
  • 0%
    customer friction
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Driving revenue through an optimized, seamless and secure digital channel

Driving revenue through an optimized, seamless and secure digital channel

How Air Europa optimized its digital channel to generate revenue and growth
  • ~15%
    approval rate lift
  • 95%
    reduction in chargebacks
  • $$
    double digit online revenue growth
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Zero chargeback liability, in-house fraud review eliminated

Zero chargeback liability, in-house fraud review eliminated

How Nanoleaf grew revenue & streamlined fulfillment, to bring the world a brand new lighting experience.
  • 100%
    reduction in review time
  • 0%
    customer friction
  • 96%
    approval rate
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A fully automated real-time fraud solution

A fully automated real-time fraud solution

How automated fraud review helps Sky-tours manage risk and makes approval rates soar
  • 0
    Customer friction
  • 30%
    YoY growth supported by Riskified
  • 100%
    of low cost carrier orders reviewed instantly
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A master account to protect all merchants

A master account to protect all merchants

How centralizing fraud management gives Banca Sella’s merchants peace-of-mind to grow their business
  • 1
    master account to review all merchant data
  • $0
    in fraud-related chargebacks
  • 23%
    increase in conversion rates
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