Introduction

Merchants reviewing orders for CNP fraud often rely on strict rules-based systems to decline transactions based on certain ‘risky’ indicators. Although these types of processes can help reduce chargebacks, they also lead to high false decline rates and a less-than- ideal shopping experience for customers.

In these cases the presence of a mismatch translates to an instant red flag. But there are many cases where mismatches make sense, which is why orders need to be evaluated using a wide range of criteria. Relying on discrete order elements to reject customers will only lead to a loss of revenue.

This eBook will provide insight into the most common types of mismatches found in good orders, including a deeper look at industry specific patterns.