Pre-Holidays Fraud Team Prep
Inside this report
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Preparation
Make sure your team is ready for the spike in volume
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Automation
Meet deadlines by streamlining fraud review
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Optimization
Keep shoppers happy with fast, accurate decisions
Guide abstract
While most online businesses recognize the importance of preventing chargebacks, the financial impact of turning away good orders is often underestimated. This guide provides actionable tips for improving fraud review decision accuracy and safely increasing approval rates without incurring chargebacks.
Introduction
The holiday season is an intense, often stressful time for eCommerce fraud teams. Soaring order volume, tight shipping deadlines, and inexperienced seasonal hires can make it harder than ever to capitalize on the tremendous business opportunity and to meet performance goals.
In the US alone, online holiday sales are projected to increase by up to 21% compared to last year! Armed with the right tools and strategy, a properly prepped fraud team can allow merchants to capture maximum revenue with minimum chargebacks.
