Ecommerce Fraud Guides
Our guides offer actionable advice for preventing eCommerce fraud, avoiding chargebacks, and enhancing the online customer experience. Learn how to streamline fraud detection processes to boost customer satisfaction, reduce false declines, and maximize eCommerce revenue.
Adjusting Anti-Fraud Measures To Hit Revenue Goals
Use our novel approach to fraud review to segment the holidays into sub-seasons, to better differentiate legitimate shopping behavior from fraud.
Overcoming Payment Declines: Fighting the $340B Problem
Learn how payment declines are hurting your online business, and how to recoup lost revenue
Fraud Prevention: The Responsibility of Senior Management
Learn why executives must pay greater attention to eCommerce fraud operations, and what key steps they take to get more involved.
5 Legitimate Shoppers You’re Declining
In 2017, the average merchant lost ~4.5% of their revenue to false declines. Who are the people behind these orders, and how can merchants identify and approve them?
Fighting ATO Attacks: Protect Your Brand and Customers
Learn how account takeover (ATO) attacks manifest, and get tips for developing a strategy to detect and prevent them at the point of login
Making Sense of Mismatches
An overview of the various data mismatches that are common in online orders and how to streamline your CNP fraud review process to account for these.