|Partners
Stop fraud and abuse. In-store. Online. Everywhere in between.
Riskified and Appriss Retail have joined forces to bring you a 360° fraud and abuse prevention solution across the entire customer journey. Policy abuse and returns fraud cost merchants billions annually. That’s why Riskified and Appriss Retail have partnered to create a powerful, unified solution:
- 360° Consumer insights: A holistic view of shopper behavior across online and in-store channels.
- Proactive abuse prevention: AI-powered technology to stop fraudulent returns and refunds before they impact your bottom line.
- Unified decisions and insights: Provide a consistent customer experience at all points in the customer journey across all channels.
- Better customer experiences: Keep customer experience excellent by delivering fair, consistent policy decisions across all channels.
Interested in an omnichannel approach to stopping abuse? Let’s chat.
How does it work?
Seamless fraud prevention across channels
Riskified and Appriss Retail combine their expertise to deliver a unified omnichannel fraud and abuse prevention solution. Powered by machine learning that analyzes complex patterns in real time—across both online and in-store channels—we stop sophisticated abuse before it impacts your bottom line.
Gain a 360° view of shopper behavior
Siloed systems lead to blind spots. Our integrated solution bridges the gap between online and in-store insights, offering a holistic understanding of customer behavior. This enables you to confidently reward loyalty, block repeat offenders, and make informed, trust-building decisions that protect your business.
Deliver accurate & consistent customer-first decisions
Empower every interaction with policies that are clear, fair, and actionable. Together, Riskified and Appriss ensure fast, accurate decisions that minimize risk and enhance the customer experience across online and in-store channels—and throughout the entire customer journey.
Learn more about Riskified
If you're struggling with policy abuse, digital identity can help. Learn how to leverage network data to differentiate your good customers from the bad.
By integrating Riskified via the Shopify App Store, Ring declines $4M+ in abuse returns that would otherwise have represented pure loss.
A global view of returns, refunds, and exchanges
Balancing fraud prevention with a seamless customer experience is critical. We aimed to minimize friction in customer-facing verification processes while increasing approval rates and reducing fraud—without compromising the overall shopping experience. By integrating Riskified into our transaction processing and verification workflows, we introduced a more intelligent, automated approach to fraud decisioning that operates behind the scenes with minimal customer disruption. Since implementation, Riskified has become an essential part of our day-to-day operations. We’ve seen improved acceptance rates, reduced fraud exposure, and a smoother customer journey. This has enabled us to consistently deliver the high level of service our customers expect and enjoy when shopping on our site.
Since the moment we implemented Riskified, we inmediatley started to see the switch from analogic manual review to modern and sophisticated fraud prevention solution which went beyond the automatization. It also provided increase of sales due to authorization increase from the banks. After using for a while the chargeback guarantee module, it helps us to make the move to implement policy protect item limit module to automatize or manual system of blocking abusers or resellers without the full capability of viewing the full identity.
After the migration, our approval rate has increase by 2% and the volume of fraudulent chargebacks has significantly decreased. Rollout of Riskified has also freed up a lot of time in our CX team, where people no longer had to manually review orders.
Let’s get you started!
Accountability, certainty, predictability — Riskified takes fraud off the table for Appriss Retail merchants.
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About Riskified
Riskified (NYSE:RSKD) empowers businesses to grow ecommerce revenues and profit by mitigating risk. An unrivaled global network of merchant brands including partner with Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights.