Frequently Asked Questions

General Questions

What is the event Wi-Fi?

Network: Ascend2024
Password: Champions!

What is the weather like in NYC in June?

You can expect highs of around 80°F/18°C and lows around 65°F/18°C — perfect for taking a dip in the hotel’s outdoor pool, so don’t forget your swimsuit.

What is the dress code?

The dress code is business casual. If you have chosen an active excursion, you’ll want comfortable clothing that allows you to move easily. You will have time before and after the excursions to change. Also, NYC is a walking city — you’ll want comfortable, supportive shoes when out and about.

How do I get to the hotel from the airport?

You can reach the venue via rideshare apps like Lyft and Uber, taxi, subway, or bus. Contact the hotel concierge for airport transportation arrangements and pricing at [email protected].

What are the hotel check-in and check-out times?

Check-in is at 4pm, and checkout is at 12pm. Please contact the hotel for baggage storage or early check-in availability. 

Who do I inform if I have dietary restrictions?

This year’s menu will feature options for vegans, vegetarians, gluten-free, and more. Please include your dietary restrictions in your registration form or email us at [email protected].

I have an additional question. Who can I contact?

Please email us at [email protected].

Ascend Pricing

What is the cost to attend Ascend 2024 and what does my registration include?

The registration fee is $1,200 inclusive of taxes and fees. Your registration will include two conference nights at the host hotel, 1 Hotel Brooklyn Bridge. It also includes access to all summit mainstage sessions, breakout sessions, roundtable discussions, networking activities, offsite events, and more.

Is there an early bird discount?

Yes, early bird discount is 50% off, reducing the registration fee to $600. Early bird pricing closes at 11:59 pm on March 31st. 

How do I pay my registration fee?

There is an option to pay via credit/debit card or purchase order at the end of the registration form. 

Are there any other special pricing options?

Please contact your Riskified account rep or email [email protected] to inquire about any other special pricing options that you may qualify for. 

I have a few other questions before I register. Who can I contact?

Please email [email protected] with any other questions or inquiries regarding Ascend 2024. 

Titans of Ecommerce Awards

Who is eligible to enter?

Titans of Ecommerce Awards are open to individuals from Riskified customer merchants. You can be an executive, a team leader, or a project owner with some level of oversight of ecommerce, digital, fraud, finance or customer experience.

Is there a cost to participating?

Entering the awards is absolutely free of cost.

Who can submit an entry?

We recommend that you nominate yourself, as you’re in the best position to know the details of your success story. Others–like your teammates, PR team, friends in the network or even your Riskified account manager–have the ability to nominate you as well, but the entry won’t be valid without your permission.

What are the criteria for submissions?

You can find additional details about the categories and criteria in the entry form.

How are award winners selected?

Submissions will be evaluated by an independent panel of judges from across the ecommerce and fraud industries. The most important aspect of submission will be the measurable impact of your efforts and initiatives on business results.

What are the benefits of winning?

Among the many benefits you can expect as a Titan of Ecommerce award winner: recognition and celebration among your peers on this very website, on social media, and at the awards presentation at Ascend 2024; a complimentary ticket to attend Ascend 2024, which includes luxury accommodations and reimbursement of travel costs; opportunity to share your championship story on the Ascend stage; and the coolest trophy ever.

How many winners will there be?

There is expected to be multiple winners per category. 

Can I submit in more than one category?

You can submit in one or multiple categories, but please note you can only win in one category.

How will winners be promoted?

Winners will be announced onstage at Ascend 2024 and promoted in marketing channels including via press release, emails, and on social media. Winners will also be invited to participate in a profile interview, which will be published on the Riskified website.

I have a question regarding my entry. Who can I contact?

You can reach out to [email protected] with any question about the awards program. Alternatively, contact your Riskified account manager, who would be happy to help you with submission details or to track us down to answer your questions.

What are the terms & conditions?

You can find the 2024 Titans of Ecommerce Awards terms & conditions here.