Fraud should never hold you back from growing your Shopify business

Riskified offers a 100% chargeback guarantee on all fraud chargebacks. This helps keep your costs in check, enabling you to stay competitive and efficient with guaranteed performance.

We provide a suite of solutions targeting policy abuse, including instant decisioning on identities at checkout, as well as an instant and automated refund and claims decision and management process, all of which reduce ticket volume by up to 30%. Our predictive engine is trained to help stop abuse at first attempt, securing every transaction at checkout and claim. The result: automatically identifying and stopping abusers during and after the checkout process, while maintaining good CX for your best customers.

Riskified’s ML-powered decisioning engine automatically blocks fraud and abuse while giving good customers safe pathways to checkout. For high-risk orders that are not blatant fraud, we apply intelligent and instant verification, which increases conversion while still filtering out fraudulent transactions.

Our app helps Shopify merchants prevent fraud, reduce chargebacks, and maximize revenue by analyzing every order in real time. It connects directly to your Shopify store, evaluates each transaction using advanced AI models and risk signals, and provides a clear decision — approve, review, or decline — along with full visibility into the reasoning behind it.

Our fraud and risk decisioning is supported by data from millions of transactions across our merchant network. Moreover, unlike other automated solutions, our approach is fully transparent and customizable. We don’t just return with a “yes/no” — we explain why. You get detailed risk insights, visibility into customer behavior, and control over how to handle different risk profiles. This means you can align fraud rules with your brand’s policies, customer experience goals, and tolerance for risk. We also offer financial predictability with a chargeback guarantee.

Under Visa’s updated VAMP rules, both fraud (TC40s) and dispute/chargeback events (TC15s) now count toward the same ratio, making early action critical. Riskified’s AI-driven platform provides real-time fraud detection and guarantees chargeback prevention, helping merchants stay within VAMP compliance thresholds while maximizing approvals. By leveraging AI to analyze transaction and behavioral data across hundreds of billions of GMV to patterns, we deliver guaranteed approve (or) decline decisions, enabling merchants to mitigate fraud risk before it becomes a problem.

The Riskified team will handle most of the work during integration. However, we will need you to be available for any questions that may arise during the Data Validation phase.

The Riskified app is a webhook. It means that we are “listening” for order events such as “create”, “update”, and “fulfill”. The moment an order is placed on a merchant’s site, or “created”, it will be updated in our system and automatically submitted* for review. For Shopify merchants, we send decision tags for orders reviewed by Riskified. Orders submitted for review will receive a “Riskified::submitted” tag and a decision tag “Riskified::approved” or
“Riskified::declined”. 

Only orders with the status “created” can be manually submitted, and the created_at date for the order must not be older than 7 days. If the account is live, you can submit a “created” order through the Riskified web app.

Yes, you can install the app directly from the Shopify App Store. However, to activate our products quickly and effectively, we recommend contacting our Sales or Integration team first. While the app integrates seamlessly with Shopify, our team will ensure it’s properly configured to align with your checkout flow, payment gateways, and operational needs. Without this step, the app won’t be fully active, and your protection coverage won’t apply. Additionally, we’ll validate your data and train our machine learning models on your unique fraud patterns, ensuring you receive tailored, robust protection against fraud and abuse.

Not at all! Our fraud and abuse decisions are delivered in milliseconds, ensuring your customers experience the same fast and frictionless checkout they do today. Approvals flow directly into your Shopify Orders dashboard, so your fulfillment process remains unchanged.