Agenda

Digital commerce is entering a new era where intelligence must move faster than fraud and operate across the entire customer journey, not just at checkout. In this opening keynote, Riskified leadership will unveil how AI-driven behavioral intelligence and pre-checkout innovations are transforming fraud management from point-in-time decisions into continuous, autonomous protection. Attendees will see how network-wide intelligence, real-time decisioning, and explainable AI come together to stop fraud earlier, approve more good customers, and deliver measurable business impact, while previewing Riskified’s vision for the future of agentic commerce and enterprise growth.”

This Innovation Showcase brings Intelligence in Motion to life through live, guided demos from Riskified Product Managers. Attendees will see how AI-driven decisions operate across the commerce journey, from pre-checkout behavioral intelligence to real-time approvals, policy controls, and post-transaction protection. The session highlights how network intelligence, explainable AI, and adaptive decisioning work together to stop fraud earlier, reduce friction for good customers, and drive measurable business impact.

Fraud evolves and proliferates at alarming speeds, and merchants need defenses that move just as fast. This session highlights how global intelligence, cross-merchant behavioral insights, and pattern detection are being activated in real time to anticipate attacks before they materialize. We’ll showcase emerging threat vectors, highlight real-world examples of early interception, and illustrate how always-on network signals empower teams to outpace fraudsters instead of reacting to them. The result: more protection, less disruption, and a stronger foundation of customer trust.

In luxury ecommerce, every approval drives revenue, but every chargeback erodes margin and brand trust. In this session, Kyle Mellusi, Sr. Fraud & Payment Manager with Dior, shares how Dior’s US team is expanding approvals and conversion while maintaining disciplined control over chargebacks. By leveraging enhanced fraud intelligence and daily chargeback insights, Dior has built a tighter feedback loop between decisioning, issuer trends, and service-related disputes. Attendees will learn how to balance growth and risk in the luxury space, reduce service-level chargebacks internally, and design a fraud strategy that protects both revenue and customer experience.

Fraud, abandonment, and false declines don’t start at checkout. They begin earlier, as shoppers create accounts, log in, and update credentials long before a payment is attempted. This session explores how leading merchants are shifting fraud protection upstream, expanding intelligence across the pre-checkout journey to meet evolving fraud tactics while preserving seamless customer experiences. You’ll see how behavioral signals, account updates, and issuer intelligence are used to orchestrate trust decisions earlier in the journey, applying the right controls at the right moments, with adaptive checkout serving as an enabling layer rather than a standalone capability. This unified approach delivers more personalized authentication paths, fewer false declines, higher conversion, and stronger business outcomes across the full shopper lifecycle.

The pace of change in ecommerce demands a different kind of leadership. In this conversation, we’d explore how you continuously adapt to new customer expectations, evolving business models, and increasingly sophisticated fraud patterns, and how you’ve challenged conventional approaches to manage risk without slowing growth.

High return rates. Serial refund abuse. Peak-season pressure on approval rates. Retail and fashion teams are under constant pressure to stop fraud without alienating their best customers. In this roundtable, peers from leading retail and fashion brands share how they reduce false positives, protect high-value shoppers, and defend margins in an environment of rising returns and increasingly sophisticated abuse. Expect candid discussion on approval rate tradeoffs, identity intelligence that mitigates refund and returns abuse, cross-border risk, and the strategies brands use to build trust while keeping checkout fast and conversion strong across channels and regions.

Long booking windows, high average order values, and complex refund rules make travel fraud especially costly and highly sensitive to false positives. Airlines and OTAs must stop fraud and friendly fraud without declining legitimate travelers or damaging lifetime value. In this peer-led roundtable, travel leaders share how they balance fraud prevention, approvals, and refund risk across the full booking lifecycle. Expect practical discussion on reducing false positives, managing post-purchase disputes and refunds, and protecting revenue while keeping the customer journey fast, and loyalty high.

Bonus abuse, account takeovers, friendly fraud, and rapid withdrawal scams are hitting gambling and betting operators at unprecedented speed. All of this unfolds under strict regulatory oversight, where mistakes can mean lost revenue, unhappy players, or compliance exposure. This roundtable brings together gambling and betting leaders to share how they identify fraud and abuse in real time, separate risky behavior from legitimate play, and protect revenue without slowing the action. Expect candid discussion on fraud signals, player lifecycle risk, withdrawals, disputes, and the tradeoffs operators make to stay fast, compliant, and player-friendly.

Financial transfer providers across remittances, cryptocurrency, money transfer, and precious metals operate in high-volume, high-risk environments where trust is essential. This roundtable brings together industry leaders to discuss how AI, real-time identity intelligence, and strong compliance programs can protect against fraud without adding friction to the customer experience. Drawing on insights from Riskified’s experts, we will examine emerging threats like cash-out fraud, first-time buyer abuse, and fraud-as-a-service. Participants will share practical strategies to reduce friction for legitimate users, navigate complex regulatory requirements, and use machine learning to spot risk across fiat, digital, and commodity currencies. Attendees will leave with actionable ideas to protect growth and strengthen trust as money moves globally at digital speed.

Join Riskified CMO Jeff Otto and Henry Spear, SVP of Digital at JD Finish Line, for an interactive roundtable discussion on how agentic commerce is reshaping accountability in ecommerce. As AI begins to act on behalf of consumers, merchants are facing new questions around liability, fraud prevention, and control. This peer-led conversation is designed to move beyond theory into real-world implications, including how teams are preparing for AI-driven purchasing, where current risk frameworks fall short, and what it will take to maintain both conversion and trust as this shift accelerates. Expect an open, practical exchange with fellow ecommerce leaders navigating these emerging challenges.