eCommerce Fraud Prevention Solution & Chargeback Protection – Riskified
Success Stories

Global brands trust Riskified to grow their eCommerce revenue

"We feel confident with Riskified on our side. Their scalable solution means that even when our volume increases ten-fold during the holiday season, our customers enjoy a quick, frictionless shopping experience, and all approved orders are guaranteed
in case of fraud.”
Mark Romanelli
VP Product Development
"Fraud prevention is important, but it’s not our key business…
Riskified was the natural choice for us. I never need to worry about chargebacks or false declines and
I know my customers enjoy a smooth shopping experience.”
Joe Holtham
eCommerce Manager, Burton.com Europe
Natalia MacWilliam, Pangea
Natalia MacWilliam
VP Risk & Compliance
“Riskified is not only our risk management system, they’re a true partner.”
Read case study
vestiaire collective
Michael Benisti
Head of Payments & Revenue Protection
“Riskified has proven itself with very high approval rates and an outstanding turnaround time.”
Read article
famesdirect
Sarah Sheehan
Sr. Operations Analyst FramesDirect
"I'm very pleased with the chargeback protection and lower rate of false declines. But the biggest benefit of working with Riskified is not having to contact customers to verify their identities. It saves time and completely eliminates customer friction."
skytours
Rudi Seiberlich
Founder & CEO
"Fraud was distracting me from focusing on other aspects of my business. I felt confident handing the burden to Riskified, who has proven to be a trustworthy, efficient, and flexible partner."
Patrick Roscoe
Director of Customer Experience
"Approval rates are high, my team's operational efficiency has improved, and most importantly - RevZilla's customers enjoy a great experience." Read case study
Rob Leo
Sr Manager of Global Credit Risk & Treasury
“Riskified was the scalable solution we needed. Their 100% chargeback guarantee means we can concentrate on selling globally without worrying about fraud.” Read case study
Natalia MacWilliam
VP Risk & Compliance
“Riskified is not only our risk management system, they’re a true partner.” Read case study
"I would say Riskified changed our lives...
It freed [up] time that was being used on fraud review to focus on essential, revenue-driving tasks.”
Eileen Shulock
VP eCommerce, Kirna Zabête
Read article
"Riskified makes all the difference...There’s absolutely no reason e-retailers shouldn’t be signing up in droves to use it

”
Anthony Cattarina
Owner, Turntable Labs
Watch the video
“Riskified has enabled the Gaffos staff to concentrate on more important tasks like building our brand and providing great service to our customers.”
Jonathan Muller
CEO, Gaffos.com
“If you do the math, switching to Riskified is essentially going to make us money.”
Scott Guinand
COO, Shiptronix
David Farkas, Leica
David Farkas
Owner
Leica Camera Miami
"Riskified gives us total confidence to ship orders quickly and efficiently, and we are able to serve our customers better than ever."
Stubbs
Gordon Divine
eCommerce Marketing Manager
Stubbs & Wootton
"We had long been wary of dealing with international orders... Until we began using Riskified."
"Fraud was a major concern standing between Gongshow Gear and international expansion. Riskified’s top-notch support & resources made for a smooth integration process, while their expertise in managing fraud has positively impacted both our sales revenue and our operational efficiency."
Tu Nguyen, VP Information Technology, Gongshow Gear
“Our acceptance rate has gone up by over 10% so ultimately, implementing Riskified has increased our revenue!” Read interview
Alexis Clarbour
Director, Portero
To learn how Riskified can help you achieve more with less
Request a demo Request a demo

Proven Impact Across Verticals and Markets

Fashion
vestiaire collective Read case study
“ The payment funnel is very important to the shopping experience. No one wants to wait long for their payment or sale to be confirmed. Riskified has proven itself with very high approval rates and an outstanding
turnaround time. ”
Michael Benisti Head of Payments & Revenue Protection

  • 55%

    decrease in cost of fraud

  • 0

    customer friction

  • 99.4%

    approval rate
viagogo event
“ Riskified has really moved the needle for our business, by instantly reviewing and approving orders we planned to decline. ”

  • 45%

    of declines recovered by Riskified

  • 50%

    increase in approval rate over time

  • 100%

    chargeback guarantee
skypicker
“ Since Riskified came on board we get fewer chargebacks, are selling to high-risk segments, and enjoy rapid review turnarounds. All of these are critical in the travel industry. It really is a win-win arrangement. ”
Rudi Seiberlich Founder & CEO

  • 50%

    reduction in chargeback rate

  • 100%

    of low cost carriers reviewed instantly

  • 30%

    growth YoY
giftcards.com
“ Even when our volume increases ten-fold during the holiday season, our customers enjoy a quick, frictionless shopping experience, and all approved orders are guaranteed. ”
Mark Romanelli VP Product Development

  • 0

    Customer friction

  • 24/7

    Instant decisions

  • 100%

    Reduction in manual review
Pangea Read the full case study
“ We needed a partner who doesn’t sleep, a vendor like Riskified who could review transactions in real-time - 24/7 - without jeopardizing the unique customer experience we value so highly. ”
Natalia MacWilliam VP Risk & Compliance

  • 0%

    chargeback liability

  • 98%

    first time customers approved

  • 99.2%

    approval rate
turntable lab Read the full case study
“ Riskified has greatly reduced our order vetting and processing time. We do a fair amount of international transactions and Riskified provides a necessary service for our business. Their customer service is top notch. ”
Anthony Cattarina Owner

  • 30%

    revenue boost

  • 90.3%

    fewer chargebacks

  • 84%

    reduction in review time
Leica store
“ Using Riskified gives us total confidence to ship orders quickly and efficiently, and we are able to serve our customers better than ever. ”
David Farkas Owner, Leica Camera Miami
skullcandy Read the full case study
“ Review times were long and customer friction was hurting our brand. Riskified’s process is totally invisible: they’ve eliminated customer friction and significantly reduced our overhead costs ”
Rob Leo Sr Manager of Global Credit Risk & Treasury
burton Read the full case study
“ Fraud prevention is important, but it’s not our key business… Riskified was the natural choice for us. I never need to worry about chargebacks or false declines and I know
my customers enjoy a smooth
shopping experience. ”
Joe Holtham eCommerce Manager, Burton.com Europe
Stubbs and Wootton
“ We are now able to process international orders with no fears, which we were unable to do before. Our international orders now account for 10% of our revenue stream,
up from 2%. ”
Gordon Divine eCommerce Marketing Manager

  • 400%

    more international sales

  • 9%

    boost to revenue

  • 85%

    reduction in chargebacks