Success Stories

Global brands trust Riskified to grow their eCommerce revenue

"We feel confident with Riskified on our side. Their scalable solution means that even when our volume increases ten-fold during the holiday season, our customers enjoy a quick, frictionless shopping experience, and all approved orders are guaranteed
in case of fraud.”
Mark Romanelli
VP Product Development
"Fraud prevention is important, but it’s not our key business…
Riskified was the natural choice for us. I never need to worry about chargebacks or false declines and
I know my customers enjoy a smooth shopping experience.”
Joe Holtham
eCommerce Manager, Burton.com Europe
Rudi Seiberlich
Founder & CEO
"Fraud was distracting me from focusing on other aspects of my business. I felt confident handing the burden to Riskified, who has proven to be a trustworthy, efficient, and flexible partner."
Michael Benisti
Head of Payments & Revenue Protection
“Riskified has proven itself with very high approval rates and an outstanding turnaround time.”
Read article
Natalia MacWilliam
VP Risk & Compliance
“Riskified is not only our risk management system, they’re a true partner.”
Read case study
Patrick Roscoe
Director of Customer Experience
"Approval rates are high, my team's operational efficiency has improved, and most importantly - RevZilla's customers enjoy a great experience." Read case study
Rob Leo
Sr Manager of Global Credit Risk & Treasury
“Riskified was the scalable solution we needed. Their 100% chargeback guarantee means we can concentrate on selling globally without worrying about fraud.” Read case study
Tatiana Perkin
VP Global Brand Marketing
“We chose to partner with Riskified due to their extensive experience in managing fraud for online fashion retailers. Utilizing Riskified gives us a peace of mind!”
"“I would say Riskified changed our lives...
It freed [up] time that was being used on fraud review to focus on essential, revenue-driving tasks.””
Eileen Shulock
VP eCommerce, Kirna Zabête
Read article
"“I'm very pleased with the chargeback protection and lower rate of false declines. But the biggest benefit of working with Riskified is not having to contact customers to verify their identities. It saves time and completely eliminates customer friction.””
Sarah Sheehan
Sr. Operations Analyst Frames Direct
“Riskified has enabled the Gaffos staff to concentrate on more important tasks like building our brand and providing great service to our customers.”
Jonathan Muller
CEO, Gaffos.com
Read case study
“If you do the math, switching to Riskified is essentially going to make us money.”
Scott Guinand
COO, Shiptronix
Read case study
David Farkas
Owner
Leica Camera Miami
"Riskified gives us total confidence to ship orders quickly and efficiently, and we are able to serve our customers better than ever."
Gordon Divine
eCommerce Marketing Manager
Stubbs & Wootton
"We had long been wary of dealing with international orders... Until we began using Riskified."
Read case study
"Fraud was a major concern standing between Gongshow Gear and international expansion. Riskified’s top-notch support & resources made for a smooth integration process, while their expertise in managing fraud has positively impacted both our sales revenue and our operational efficiency."
Tu Nguyen, VP Information Technology, Gongshow Gear
“Our acceptance rate has gone up by over 10% so ultimately, implementing Riskified has increased our revenue!” Read interview
Alexis Clarbour
Director, Portero

Proven Impact Across Verticals and Markets

Fashion
The payment funnel is very important to the shopping experience. No one wants to wait long for their payment or sale to be confirmed. Riskified has proven itself with very high approval rates and an outstanding
turnaround time.
Michael Benisti Head of Payments & Revenue Protection
  • 55%

    decrease in cost of fraud
  • 0

    customer friction
  • 99.4%

    approval rate
Riskified has really moved the needle for our business, by instantly reviewing and approving orders we planned to decline.
  • 45%

    of declines recovered by Riskified
  • 50%

    increase in approval rate over time
  • 100%

    chargeback guarantee
Since Riskified came on board we get fewer chargebacks, are selling to high-risk segments, and enjoy rapid review turnarounds. All of these are critical in the travel industry. It really is a win-win arrangement.
Rudi Seiberlich Founder & CEO
  • 50%

    reduction in chargeback rate
  • 100%

    of low cost carriers reviewed instantly
  • 30%

    growth YoY
Even when our volume increases ten-fold during the holiday season, our customers enjoy a quick, frictionless shopping experience, and all approved orders are guaranteed.
Mark Romanelli VP Product Development
  • 0

    Customer friction
  • 24/7

    Instant decisions
  • 100%

    Reduction in manual review
Riskified has greatly reduced our order vetting and processing time. We do a fair amount of international transactions and Riskified provides a necessary service for our business. Their customer service is top notch.
Anthony Cattarina Owner
  • 30%

    revenue boost
  • 90.3%

    fewer chargebacks
  • 84%

    reduction in review time
Using Riskified gives us total confidence to ship orders quickly and efficiently, and we are able to serve our customers better than ever.
David Farkas Owner, Leica Camera Miami
Fraud prevention is important, but it’s not our key business… Riskified was the natural choice for us. I never need to worry about chargebacks or false declines and I know
my customers enjoy a smooth
shopping experience.
Joe Holtham eCommerce Manager, Burton.com Europe
We are now able to process international orders with no fears, which we were unable to do before. Our international orders now account for 10% of our revenue stream,
up from 2%.
Gordon Divine eCommerce Marketing Manager
  • 400%

    more international sales
  • 9%

    boost to revenue
  • 85%

    reduction in chargebacks