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One of the most impressive things about Riskified, that really sets them apart from their competitors, is their client service. We have a dedicated account manager who is highly knowledgeable about both Riskified and our business and is very easy to work with. Riskified has supported us as our business has grown and evolved.
Riskified does an outstanding job of working with our team to customize our web app view (interactive tool) to make it suitable for our needs. They are always looking for innovative ways to make our process flow easy for our agents who utilize their tool and for a better customer experience when orders are screened.
We needed to spin up hundreds of accounts very quickly, and their team, within a few days, was able to spin up a custom workflow for our team to do this at scale – they moved heaven and earth to make it possible practically overnight.
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