Most CFOs don’t spend time thinking about fraud management – and that might be a mistake. The steps taken by your eCommerce operation to manage fraud directly impact your bottom line. An approach steered by fear of fraud will hurt business’ cash flow through lower approval rates – and on the flip side, an operation […]
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Fraud Prevention
Why CFOs Should Care About Fraud Prevention
Recouping lost revenue
Banks are Making Mistakes and You’re Paying the Price
Merchants selling online are, for better or worse, at the mercy of banks. Over 60% of all online transactions are conducted with a card, for which merchants must pay processing fees, and assume fraud liability. While these expenses are often offset by card users buying more, card transactions introduce a hidden danger that can hurt […]
Customer Experience
Online Fashion Sales: The Bottom Line
Fashion is a fickle business – but one trend that’s set to remain in style for the foreseeable future is shoppers’ penchant for buying apparel online. In 2018, clothing and footwear were the most commonly purchased online goods, while eCommerce transactions are expected to make up 36% of total fashion retail by 2022. Of course, […]
Fraud Prevention
A Step-By-Step Breakdown: How Fraudsters Steal Your Identity and Shop Online With Your Money
A step-by-step walk through of a real order in our system, tracing how personal information first gets stolen, sold by middlemen and fraudsters, and used in a fraudulent online order.
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Customer Experience
When It Comes to Fraud Management, mCommerce ≠ eCommerce
Browsing and buying products on a mobile device is quick, easy, and on-demand — three words consumers often use to describe a positive shopping experience. That’s why mobile commerce, or mCommerce, is one of the most popular shopping channels for consumers. Last year, US shoppers alone spent $208.1billion via mobile, or 39.6% of total retail […]
Customer Experience
Sticking a Fork in the Food Retail Industry’s Online Fraud Problem
Ever since parents started sneaking broccoli into mac and cheese, fraud has been a problem in the world of food. Unfortunately, the fraud dilemma has not only evolved with the times, it’s also grown up to have some very adult consequences. Today, fraud makes all the ways that customers shop rife with peril and frustration, […]