Consumer demand is driving merchants to expand globally and offer new and innovative omni-channel flows. And as business is changing, fraud is getting more and more complex. But even in this ever-changing landscape, many merchants are still using outdated rule-based systems that are struggling to keep up. And even worse – they’re forcing merchants to […]
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Product & Technology
The ABCs of Machine Learning and How It Boosts Fraud Management
Fraud Prevention
Four eCommerce Fraud Prevention Tips To Protect Your Brand
In the days of brick and mortar, retailers had plenty of opportunities to build their brand by providing consumers the ultimate shopping experience, from impressive showrooms to in-person customer service. Today, with 87% of American adults making at least one online purchase a month, the rules of the game have changed. Brand reputation is no […]
News and insights
Announcing Riskified’s $165 Million Funding Round
We have some big news to share; we’ve just announced our Series E funding round of $165 million. What’s most exciting about this funding is what it will allow us to do. We’ll use these funds to accelerate our product development and further expand our geographic footprint. We’ll be able to offer even more solutions […]
Product & Technology
A Tale of Liar-Buyer Chargebacks
At Riskified, we use the term ‘liar-buyer’ to describe a case of friendly fraud that occurs when a cardholder knowingly takes advantage of the chargeback process. But what makes shoppers turn to this?
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News and insights
Survey Reveals Retailer-Shopper Awareness Gap on PSD2
Riskified has announced a new European-wide study revealing a staggering disparity between retailers’ and online shoppers’ awareness of the Payment Services Directive 2 (PSD2). The survey of 2,000 consumers and 200 retailers, with respondents evenly split across the UK, Germany, France, and Spain, found that nine out of ten retailers (88%) believe consumers are ‘somewhat’ […]
Customer Experience
3 Ways to Maintain Control of Customer Experience Under PSD2
Almost a month has passed since the September 14 PSD2 deadline. But as we know, a lack of market readiness has meant that the new legislation may not be enforced consistently across Europe until December 2020. In this post, I will go through some of the key steps online businesses should be taking to ensure […]