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This content was paid for and produced by Riskified in partnership with the Commercial Department of the Financial Times. Minimizing risk exposure is a core responsibility for CFOs in any organization. In ecommerce, the danger of a major fraud attack is always lurking, creating not only a constant threat of catastrophic losses, but also an … Continued
This content was paid for and produced by Riskified in partnership with the Commercial Department of the Financial Times. What is the bottom-line impact of preventing card-not-present (CNP) fraud? Even the most responsible CFO may not have an accurate answer because the true costs of fraud aren’t just a matter of tallying chargebacks. Even the … Continued
This content was paid for and produced by Riskified in partnership with the Commercial Department of the Financial Times. Balancing risk and reward is second nature to CFOs, particularly when navigating the intricate world of card-not-present (CNP) payment fraud. The risk takes the form of chargeback costs incurred for approving fraudulent payments, and the reward … Continued
Ecommerce policy abuse presents a $100 billion catch-22 for merchants. In a survey of 300+ merchants globally, the vast majority of respondents reported they can’t compete without offering generous policies and promotions — yet those same generous policies invite costly abuse. The key challenge in handling policy abuse is identifying the “who” behind the order … Continued
The holiday shopping season is a make-or-break period for retail revenue and profitability, representing around 19% of total retail sales over the last five years. And for ecommerce merchants, Deloitte predicts holiday sales of between $278B and $284B for the 2023 season. To make the most of the opportunity and capture the largest possible share … Continued
What’s the biggest barrier to fighting returns abuse? Is it too-lenient policies? Last-mile delivery issues? Slow claims reviews? In Policy Abuse and Its Impact on Merchants, a new survey of more than 300 global ecommerce merchants by World Business Research (WBR), respondents pointed to a number of challenges: One of the biggest problems isn’t the … Continued
Airlines have plenty of reason to celebrate this summer — travel continues to rebound, including a record-setting Memorial Day weekend in the United States. Riskified data confirms the trend, showing an overall 40% year-on-year growth in travel transaction volume for the first quarter of 2023. Fraud, however, has also bounced back, largely tracking the increase … Continued
Customers have been trained to expect an easy and lenient return and refund experience — and merchants consider their generous policies an essential part of doing business. Unfortunately, those policies also make merchants vulnerable to policy abuse that can be extremely costly. To identify policy abuse, merchants have to put in significant time and effort … Continued
Brands looking to establish long-term loyalty take a strategic approach with college students — the thinking goes like this: if you establish a relationship during those cash-strapped college days, you may gain a high-earning customer for life. College students are not just a future market, they are also valuable right now, especially during the back-to-school … Continued