Fashion is a fickle business – but one trend that’s set to remain in style for the foreseeable future is shoppers’ penchant for buying apparel online. In 2018, clothing and footwear were the most commonly purchased online goods, while eCommerce transactions are expected to make up 36% of total fashion retail by 2022. Of course, […]
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Customer Experience
Online Fashion Sales: The Bottom Line
Fraud Prevention
A Step-By-Step Breakdown: How Fraudsters Steal Your Identity and Shop Online With Your Money
A step-by-step walk through of a real order in our system, tracing how personal information first gets stolen, sold by middlemen and fraudsters, and used in a fraudulent online order.
Customer Experience
When It Comes to Fraud Management, mCommerce ≠ eCommerce
Browsing and buying products on a mobile device is quick, easy, and on-demand — three words consumers often use to describe a positive shopping experience. That’s why mobile commerce, or mCommerce, is one of the most popular shopping channels for consumers. Last year, US shoppers alone spent $208.1billion via mobile, or 39.6% of total retail […]
Customer Experience
Sticking a Fork in the Food Retail Industry’s Online Fraud Problem
Ever since parents started sneaking broccoli into mac and cheese, fraud has been a problem in the world of food. Unfortunately, the fraud dilemma has not only evolved with the times, it’s also grown up to have some very adult consequences. Today, fraud makes all the ways that customers shop rife with peril and frustration, […]
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Customer Experience
Less is More: How Friction-Free Risk Management Strategies Drive eCommerce Sales
In this Age of the Customer, delivering a frictionless experience is sine qua non for viability. The balance of power has shifted from seller to buyer: with unlimited access to information, the proliferation of distribution channels, and the abundance of choices right at their fingertips, modern consumers have never been so influential on how business […]
eCommerce Expansion
The Age of eCommerce Is Just Beginning. Are You Ready for It?
By now, we’re all familiar with the promise of eCommerce and mCommerce. Today’s busy, multi-tasking, on-the-go consumer can make all kinds of purchases while walking the dog, sitting in a boring meeting, or (gasp!) driving a car. But, despite that promise, global shopping patterns haven’t quite caught up. In fact, the digital retail economy is […]