3D Secure or 3-D Secure? 3D Secure 1.0. or 3D Secure 2.0? 3DS or EMV 3DS? The alphabet soup of payment authentication protocols has been more visible in the press and general eCommerce and payments buzz lately. Why? Because the latest update of a decades-old card-not-present payment authentication protocol launched earlier this year. Plus, PSD2 […]
Recent
Customer Experience
What Merchants Should Know When Considering 3D Secure 2.0
Fraud Prevention
Welcome to the new Riskified.com
Riskified has a new look these days. That’s for many good (revenue-boosting) reasons.
Customer Experience
Protecting Revenue Under PSD2: Navigating a New Payment Ecosystem
The motives behind PSD2 are, on the whole, quite positive: protecting online businesses and consumers, while driving competition in the European payments industry. But while the exact implications of this regulation for merchants remain to be seen, it is already apparent that its execution may not be as fruitful as intended. It’s no secret that […]
Customer Experience
When eCommerce Fraud Management Goes Wrong and Consumers Take to Social Media
Everything was perfect. An artful balance of targeted ads and endorsements by a handful of key influencers. A centrally located pop-up showroom powered by the latest technologies to pull data collected from customers online to use in store. The impeccably timed 10% discount offer via an email marketing campaign that led to the conversion: the […]
Follow Us
Fraud Prevention
Why CFOs Should Care About Fraud Prevention
Most CFOs don’t spend time thinking about fraud management – and that might be a mistake. The steps taken by your eCommerce operation to manage fraud directly impact your bottom line. An approach steered by fear of fraud will hurt business’ cash flow through lower approval rates – and on the flip side, an operation […]
Recouping lost revenue
Banks are Making Mistakes and You’re Paying the Price
Merchants selling online are, for better or worse, at the mercy of banks. Over 60% of all online transactions are conducted with a card, for which merchants must pay processing fees, and assume fraud liability. While these expenses are often offset by card users buying more, card transactions introduce a hidden danger that can hurt […]