Riskified and Dentsu Inc., a leading and world-renowned advertising and public relations agency announced a strategic partnership to introduce Riskified’s eCommerce enablement and fraud prevention solutions to Dentsu’s portfolio of customers, supporting their digital transformation and enhancing their adoption of best of breed eCommerce technologies. Merchants across the world are looking to scale up their […]
Recent
News and insights
Riskified and Dentsu Establish Global Strategic Partnership
Customer Experience
Fulfillment Will Matter in 2021. Are You Ready?
Fulfillment has become a top priority for customers. According to Shopify, 67% of U.S. consumers expect either same-, next-, or two-day delivery. Click-and-collect commerce is also on the rise and is forecast to top $64 billion in 2021. Around the world, businesses are prioritizing fulfillment to meet this demand – evident in the arms race […]
Fraud Trends
5 Fraud Trends and Shopping Behaviors Impacting Luxury Fashion in 2021
The acceleration of eCommerce activity in 2020 has primed 2021 for real digital transformation. One of the sectors most fit for innovation is the fashion industry. Consumers enjoy the ability to try on clothes and accessories in store, and with lockdowns still persistent around the globe, fashion retailers will be challenged to make online shopping […]
News and insights
The 9 PSD2 Metrics You Need to Track
With PSD2 enforcement already underway across many European markets, eCommerce merchants are now sending their European transactions to 3DS. Only a few, however, are systematically monitoring their performance on those 3DS-enabled transactions. In this article, we will share the 3DS conversion metrics eCommerce payment experts should track to ensure optimized PSD2 performance. To help you […]
Follow Us
Customer Experience
The Elephant in the Room: False Declines Send Customers Packing
**All details have been anonymized. Alice** was buying furniture for her move to New York City. After a full day of price comparing, reading reviews, and calculating the right measurements for her new apartment, Alice decided on her purchase. At 5 pm, she ordered a $200 couch and a $300 mattress from a retailer we’ll […]
Customer Experience
Ecommerce 2021: Rethinking Digital Challenges & Opportunities
Forrester indicates that 27% of brands improved their CX Index score in 2020 – a notable jump. But the crisis made clear the gap between customer experience leaders and the laggards: 70% of the most digitally mature companies significantly outpaced their competition. To build up resilience and drive recovery in the long run, eCommerce merchants must […]