Recent
The recent updates surrounding VAMP have sparked plenty of debate and, frankly, a fair amount of confusion among merchants and industry professionals.
When financial markets swing, fraudsters act. Amidst the head-spinning changes, it can be hard for providers of alternative payment and money services – from crypto to gold – to keep track of the vulnerabilities such rapid change exposes them to.
New releases and special editions are huge events in the sneakerverse. Unfortunately, new releases can also be big paydays for the fraudsters who profit from the sneaker resale market.
Solutions for plugging the $103 billion profitability leak while still delighting customers According to research from Opinium and Cebr, commissioned by Riskified, returns, refunds, and exchanges cost retailers $394 billion in key ecommerce markets. And more than a quarter of those returns are abusive or fraudulent, creating significant costs and customer experience dilemmas for merchants. … Continued
How a smarter approach to identity can lead to real relationships It’s that time of year for celebrating love and relationships, including those with your ecommerce customers. But one thing that can easily sour those relationships is falsely declining customers, which can damage both your profitability and their experience shopping with your brand. When it … Continued
Just over a year ago, 93% of global merchants said offering generous returns and refund policies was vital to engaging and retaining customers. Today, the story is quite different. Over three-quarters of merchants feel overwhelmed by the volume of potentially fraudulent or abusive claims they receive regarding exchanges, refunds, or returns. Many have reactively tightened … Continued
Riskified’s first-party data reveals 26% year-over-year growth in online travel bookings during major sales event. Travel Tuesday is the day after Black Friday and Cyber Monday (BFCM) weekend, when travel merchants worldwide offer special discounts. Coincidentally, it follows what is often the busiest travel day in the United States. Now in its eighth official iteration, … Continued
Air travel and events ticketing are both lucrative segments for fraudsters and can be risky for merchants. According to analysis by Riskified data analyst, Yael Hemo, and senior data analyst, Lev Gal, flight bookings in 2024 were +14% riskier compared to the previous year. Senior data analyst Adi Dick-Charnilas found that the events ticket industry … Continued
For seasoned retailers, it might feel that the all-important holiday shopping season comes around sooner every year. As merchants worldwide gear up for the surge in sales that Black Friday and the holiday season brings, the urgency to maximize sales needs to be coupled with an urgency to mitigate losses. Sadly, booming sales also signal … Continued
