Every autumn, our Insights team combs through piles of data to try to come up with an analysis of consumer trends for the upcoming holiday season. This year, however, poses some obvious challenges. In the latest episode of our podcast, Emilie Grunzweig, Director of Insights, walks us through how she approached this task in a […]
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The Full Cart, Ep.9: Unwrapping Holiday Shopping Trends in the COVID Era
Fraud Prevention
Nothing Is the Same: Key Trends Impacting the Travel Industry
The COVID-19 economy led to major changes in consumer shopping habits. The last few months saw shoppers switch brands, adopt different fulfillment methods, go mobile, and much more. While the impact to each eCommerce sector varies, they all have this in common: customers are exhibiting new and atypical shopping behaviors. As the global travel industry […]
Fraud Prevention
2020 Holidays: A Very Digital Shopping Season
To say that 2020 has not been a typical year is both an understatement and a cliché. The past eight months saw COVID-19 change nearly every aspect of our lives, from how we work and study, to our travel, to our social interactions. In retail terms, the pandemic upended consumer behaviors and priorities, making availability, […]
Account Protection
A Safe Takeoff: Preventing Fraud from Disrupting Airlines’ Recovery
During Labor Day weekend, air travel hit its highest peak since mid-March. And while this uptick was a hopeful sign for airline revenue, the pandemic is still keeping many travelers away. In this environment, competition is high and airlines are scrambling to win over travelers. Flexible policies have been one way to gain favor with […]
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The Full Cart, Ep. 8: Draw Me an Algorithm
Design, according to our head designer Tom Reznikov, is about communication. “Whatever you’re creating has to communicate, has to hold a message”. But how can abstract concepts like machine learning and payment flows be communicated visually? For the latest episode of The Full Cart, we sat down with Tom to understand the potential – and […]
eCommerce Expansion
APMs Are Taking Over Europe
Across Europe, payment preferences are shifting to accommodate the consumer demand for simpler checkout experiences. As a result, alternative payment methods (APMs), such as eWallets and Buy Now Pay Later (BNPL), are becoming more popular throughout the region. Part of this is due to a growth in mobile commerce – more than one-third of eCommerce […]