2026 highlights

This year’s event brought together ecommerce innovators, experts, and leaders dedicated to helping their companies expertly navigate ecommerce risks

Beyond the transaction: The shift to network intelligence

Modern fraud is no longer a simple checkout problem. Today’s attacks are identity-driven, highly coordinated, and engineered to mimic legitimate customer behavior. With generative AI accelerating these sophisticated threats, single-merchant, transaction-level systems are obsolete and simply too late to stop them.

This session reveals why defending against modern fraud requires a strategic shift. Discover how leveraging massive network scale, dynamic behavioral analysis, and cross-identity relationships allows you to predict and block account takeovers, claims abuse, and fraud long before a transaction even begins.

Veronika Koren, Senior Manager, Merchant Health, Riskified

Robby Snitkof, Data Analytics, Team Leader, Riskified

The Risk-aware CX revolution: Fast-track trusted customers while preventing fraud and policy abuse

Customer experience teams face a difficult balancing act: delivering frictionless service to loyal shoppers while blocking return fraud and Gen AI-enhanced abuse. In this session, Maria Vargas, SVP of Member Services at Rue Gilt Groupe, joins Riskified to reveal the missing link to solving this dilemma: risk-aware identity intelligence. Discover how integrating graph intelligence directly into platforms like Zendesk can help customer service agents move beyond fragmented, account-level signals to understand the complete user identity. The presentation explores how clear identity risk categories empower representatives to instantly distinguish high-value members from professional abusers.

Maria Vargas, SVP of Member Services at Rue Gilt Groupe

Inbal Cooper , Product Marketing Manager, Riskified

Jeff Otto, Chief Marketing Officer, Riskified

Unmasking the automated threat: Defending the booking journey against bot and carding attacks

Tiqets built its business on instant delivery and fast checkout. That speed comes with a tradeoff. The platform collects only a name, phone number, and email, with no account creation or billing address required, which makes it easy for anyone to fabricate the details needed to buy a ticket.

In this session, Anne Pauline Van Schagen from Tiqets and Vanessa Buisson from Riskified break down how bot attacks have evolved to mimic human behavior, from realistic checkout movements to email addresses built around real names instead of random strings. They cover how fraudsters use AI to construct full backstories and digital avatars that pass manual review, how bot traffic quietly skews conversion data and slows sites for real customers, and why fraud prevention needs to start at browsing, not checkout.

Anne Pauline, Fraud Manager, Tiqets

Vanessa Buisson, Senior Enterprise Account Manager, Riskified

Who owns the risk when AI pays? The accountability void in agentic commerce

Agentic commerce is rapidly transforming online payments, but who owns the risk when AI makes the purchase? As autonomous shopping accelerates, it creates dangerous gaps in accountability, visibility, and merchant control. Third-party instant checkouts often obscure crucial decisioning data, while emerging AI-driven threat vectors push fraud upstream into complex account takeovers and policy abuse.

In this session with Marco Conte, VP of Product, Data & AI at IXOPAY, we dissect the chaotic evolution of agentic commerce protocols and the hidden liabilities of AI-originated traffic. You will learn why transaction observability, dynamic orchestration, and identity intelligence are critical to closing the accountability void. Discover actionable strategies to build merchant-owned AI experiences that protect your revenue without compromising the customer journey.

Marco Conte VP Product, Data & AI, IXOPAY

Marcos Portella Senior Product Manager, Fraud Prevention, Booking.com

Jeff Otto, CMO, Riskified