Since early 2020, the COVID pandemic has thrust airlines into turbulence, with global air travel nearly slowing to a halt. More than a year later, it seems the travel industry is ready to take off again, but the journey ahead is long: according to the International Airline Transport Association’s (IATA) forecast, the industry is not […]
Every autumn, our Insights team combs through piles of data to try to come up with an analysis of consumer trends for the upcoming holiday season. This year, however, poses some obvious challenges. In the latest episode of our podcast, Emilie Grunzweig, Director of Insights, walks us through how she approached this task in a […]
Design, according to our head designer Tom Reznikov, is about communication. “Whatever you’re creating has to communicate, has to hold a message”. But how can abstract concepts like machine learning and payment flows be communicated visually? For the latest episode of The Full Cart, we sat down with Tom to understand the potential – and […]
In the year 2020, it wouldn’t be an exaggeration to say that we all have a newfound understanding of the importance of adaptability. These days, it’s up to each individual and business to be quick and flexible in the face of a changing reality. As a company born in the volatile fraud ecosystem, Riskified has […]
How do you tell a fraudulent transaction from a legitimate one? Most times, only a thin line separates the two. And as fraudsters become more sophisticated, they can mimic good customers to a greater degree of success. To better understand online fraud, Riskified’s analysts review countless eCommerce transactions a day. Their expertise helps them detect […]
Omnichannel shopping flows are widely recognized as the keystone of a good customer experience. Merchants understand that the ability to decide where, when, and how to start and end a shopping journey has become a common customer expectation. So common, in fact, that failing to cater to it can push customers to the competition. But […]
When merchants are shopping for a new fraud prevention solution, the questions that come up most revolve around costs and bottom-lines: can this service reduce my chargeback problem? Can it help increase my transaction approval rate? And, of course, how much will it cost? While these are all fundamental questions, according to Raz Vicerabin, Riskified’s […]
Because many merchants misunderstand ATO attacks, they fail to protect their customers’ data and risk alienating their most loyal shoppers.
Introducing Riskified’s new podcast: The Full Cart. Listen to EP02 as we discuss the vulnerability of marginalized communities, the role customer service can play in making shopping safer, and why human insights are crucial to creating better machine learning models.