Podcast

The Full Cart: Living the Fraud Life! Our Analysts Tell All

How do you tell a fraudulent transaction from a legitimate one? Most times, only a thin line separates the two. And as fraudsters become more sophisticated, they can mimic good customers to a greater degree of success.  To better understand online fraud, Riskified’s analysts review countless eCommerce transactions a day. Their expertise helps them detect […]

The Full Cart: Refining Your Omnichannel Strategy? Ask Your PSP

Omnichannel shopping flows are widely recognized as the keystone of a good customer experience. Merchants understand that the ability to decide where, when, and how to start and end a shopping journey has become a common customer expectation. So common, in fact, that failing to cater to it can push customers to the competition. But […]

The Full Cart: What to Seek in a New Fraud Prevention Solution

When merchants are shopping for a new fraud prevention solution, the questions that come up most revolve around costs and bottom-lines: can this service reduce my chargeback problem? Can it help increase my transaction approval rate? And, of course, how much will it cost? While these are all fundamental questions, according to Raz Vicerabin, Riskified’s […]

The Full Cart, Ep. 2: The Human in the Machine

Introducing Riskified’s new podcast: The Full Cart. Listen to EP02 as we discuss the vulnerability of marginalized communities, the role customer service can play in making shopping safer, and why human insights are crucial to creating better machine learning models.