Omnichannel shopping flows are widely recognized as the keystone of a good customer experience. Merchants understand that the ability to decide where, when, and how to start and end a shopping journey has become a common customer expectation. So common, in fact, that failing to cater to it can push customers to the competition. But […]
When merchants are shopping for a new fraud prevention solution, the questions that come up most revolve around costs and bottom-lines: can this service reduce my chargeback problem? Can it help increase my transaction approval rate? And, of course, how much will it cost? While these are all fundamental questions, according to Raz Vicerabin, Riskified’s […]
Because many merchants misunderstand ATO attacks, they fail to protect their customers’ data and risk alienating their most loyal shoppers.
Introducing Riskified’s new podcast: The Full Cart. Listen to EP02 as we discuss the vulnerability of marginalized communities, the role customer service can play in making shopping safer, and why human insights are crucial to creating better machine learning models.
Introducing Riskified’s new podcast: The Full Cart. Listen to EP01 as we discuss eCommerce during COVID-19, the stages of crisis shopping, and emerging fraud MOs.