Fraud Trends
Customers have been trained to expect an easy and lenient return and refund experience — and merchants consider their generous policies an essential part of doing business. Unfortunately, those policies also make merchants vulnerable to policy abuse that can be extremely costly. To identify policy abuse, merchants have to put in significant time and effort … Continued
Brands looking to establish long-term loyalty take a strategic approach with college students — the thinking goes like this: if you establish a relationship during those cash-strapped college days, you may gain a high-earning customer for life. College students are not just a future market, they are also valuable right now, especially during the back-to-school … Continued
What fashion items are most popular with online thieves? Riskified’s annual analysis of fraud trends across the fashion industry reveals that sneakers are by far the most susceptible and far more at risk than even electronics or jewelry. The analysis focused specifically on the subcategories of low- to mid-range fashion, sneakers, and high-end fashion and … Continued
The world is at a turning point as it exits an era of digital transformation. Ecommerce is still on a growth trajectory and is estimated to reach $8.14 trillion in global revenue by 2026 despite the hits it took in 2022. However, faced with rising energy and goods prices due to rising geopolitical tensions, global … Continued
Marketplace fraud teams are actively working to protect against known and emerging types of fraud, but some fraud tactics aren't as clear-cut.
If you had a successful ride on the roller coaster that is the holiday shopping season, your refund policy could soon be coming back to haunt you in the form of empty box scams. Across the board, policy abuse including promo abuse and item-not-received (INR) is on the rise, and merchants have come to expect more … Continued
The top post on the popular Dark Web forum DarknetMarketsNoobs is a pinned compilation of useful links and important previous entries. The helpful post serves well to illustrate just how outdated is the old trope of the lone fraudster working from their basement. Today, no fraudster is an island. Instead, fraudsters are part of an … Continued
Amateur policy abusers and those who are fraud-curious can now find countless practical – and affordable – guides to help them as they make their first steps in policy abuse. Riskified’s dark web researchers recently came across a $1-step-by-step guide to scamming fashion eCommerce giant Asos for an order refund. The very definition of the … Continued
The holiday season is sometimes referred to as the most hectic time of the year — and that’s not taking pandemic repercussions into account. This year, retailers must think about rebalancing in-store and online channels, planning around supply chain disruptions, and offering the variety of shopping, payment, and fulfillment options that digital customers desire. Riskified’s … Continued
