As any eCommerce merchant knows, chargebacks are a serious challenge to the viability of a business. Not only do they cost the refund and the value of the goods, there’s also a bank processing fee to add insult to injury. Rack up too many chargebacks and a merchant ends up at risk of being forced […]
Fraud Prevention
Fraud Prevention
Calculating ROI: Is Your Fraud Solution Delivering?
Fraud detection as a means to boost revenue is an important growth strategy. And ROI, or return on investment, is a crucial part of assessing the resilience of your fraud operations. The broad term “fraud management” accounts for metrics like approval rates, and chargebacks. But accurately calculating ROI goes well beyond these two numbers. False […]
Fraud Prevention
2020 eCommerce Fraud Trends: The Arms Race Continues
Fraudsters and fraud systems are in a constant arms race. While fraud management solution providers constantly develop new tools, fraudsters perfect their craft by studying new ways to circumvent any walls put up to keep them out. For instance mule scams used to be fairly simple, with fraudsters using basic package rerouting efforts to receive […]
Fraud Prevention
Infographic: What Europe really thinks about PSD2
PSD2 has led to a period of uncertainty for online merchants and consumers alike. To find out more about their concerns, Riskified commissioned a survey in 2019 of 2,000 consumers and 200 retailers evenly split across the UK, Germany, France, and Spain. Elena Lerman, one of our talented in-house designers, has turned the results into […]
Fraud Prevention
Four eCommerce Fraud Prevention Tips To Protect Your Brand
In the days of brick and mortar, retailers had plenty of opportunities to build their brand by providing consumers the ultimate shopping experience, from impressive showrooms to in-person customer service. Today, with 87% of American adults making at least one online purchase a month, the rules of the game have changed. Brand reputation is no […]
Fraud Prevention
3 Ways to Maintain Control of Customer Experience Under PSD2
Almost a month has passed since the September 14 PSD2 deadline. But as we know, a lack of market readiness has meant that the new legislation may not be enforced consistently across Europe until December 2020. In this post, I will go through some of the key steps online businesses should be taking to ensure […]
Fraud Prevention
Welcome to the new Riskified.com
Riskified has a new look these days. That’s for many good (revenue-boosting) reasons.
Fraud Prevention
Revenue Protection & PSD2: Navigating a New Payment Ecosystem
The motives behind PSD2 are, on the whole, quite positive: protecting online businesses and consumers, while driving competition in the European payments industry. But while the exact implications of this regulation for merchants remain to be seen, it is already apparent that its execution may not be as fruitful as intended. It’s no secret that […]
Fraud Prevention
Why CFOs Should Care About Fraud Prevention
Most CFOs don’t spend time thinking about fraud management – and that might be a mistake. The steps taken by your eCommerce operation to manage fraud directly impact your bottom line. An approach steered by fear of fraud will hurt business’ cash flow through lower approval rates – and on the flip side, an operation […]