Fraud Prevention

Fraud Is Unpredictable, Profitability Shouldn’t Be: Why the C-Suite Needs an Accountable Fraud Management Partner

Accountability is the glue that holds our operations together. It’s about taking responsibility for maintaining the integrity of our business environment. Just as we’re responsible for the well-being of our families and communities, as executive leaders, we’re accountable for our teams’ success and the outcomes they achieve. However, confusion often arises between accountability and consequences. … Continued

AusPayNet: 6 Surprising Things Every Merchant Needs to Know About Its CNP Fraud Mitigation Framework

Ever heard of the Australia Payments Network (AusPayNet) CNP Fraud Mitigation Framework? If not, you’re not alone. And you’re fortunate. Merchants taking card-not-present (CNP) payments in Australia often learn the hard way about this fraud-reduction program when they get dinged for excessive chargebacks by the Australian Payments Network (AusPayNet). How do we know? Because they … Continued

Updates to Visa Compelling Evidence: What to Know about CE 3.0

Effective April 2023, Visa is launching the Compelling Evidence (CE) 3.0 program to update compelling evidence requirements for fraud category chargebacks. While the new framework is designed to help merchants fight friendly fraud, there are concerns about how it will impact the broader chargeback dispute ecosystem. Visa has assured merchants that if they can provide … Continued