A step-by-step walk through of a real order in our system, tracing how personal information first gets stolen, sold by middlemen and fraudsters, and used in a fraudulent online order.
Fraud Prevention
Fraud Prevention
When It Comes to Fraud Management, mCommerce ≠ eCommerce
Browsing and buying products on a mobile device is quick, easy, and on-demand — three words consumers often use to describe a positive shopping experience. That’s why mobile commerce, or mCommerce, is one of the most popular shopping channels for consumers. Last year, US shoppers alone spent $208.1billion via mobile, or 39.6% of total retail […]
Fraud Prevention
Sticking a Fork in the Food Retail Industry’s Online Fraud Problem
Ever since parents started sneaking broccoli into mac and cheese, fraud has been a problem in the world of food. Unfortunately, the fraud dilemma has not only evolved with the times, it’s also grown up to have some very adult consequences. Today, fraud makes all the ways that customers shop rife with peril and frustration, […]
Fraud Prevention
How Maximizing the Use of the TRA Exemption Will Minimize the Revenue Hit of PSD2
If you’re reading this from anywhere within the EU, then you’ve probably heard about the updated Payment Services Directive (aka – PSD2). PSD2 is going to change how European customers, merchants and banks interact. We’ll have much more to say about it in the future, but, for now, we want to turn the conversation to […]
Fraud Prevention
Decoding the Changing eCommerce Market in 2019: Inside Riskified’s Shopping and Fraud Behavior Report
At Riskified, our work centers on relationships with merchants. Our favorite conversations are the ones about how we can help them approve more orders, operate more efficiently, and fend off the threats of fraud and false declines. But, in order to gain some new insights for 2019, we recently turned our attention to U.S. consumers. […]
Fraud Prevention
How to Communicate with Declined Customers
In a world where nearly anything can be bought with a click, the best way for businesses to differentiate themselves is making the shopping experience as smooth and easy as possible. It’s why retailers offer omni-channel fulfillment and try to minimize friction. A fraud solution that instantly approves good orders and reduces false declines can […]
Fraud Prevention
A Field Guide to Boosting Omnichannel Success Through BOPIS
In their attempts to compete with online-only merchants, many brick-and-mortar merchants focus on building their digital operations and offerings. They see it as the key to omnichannel success. While a robust online footprint is critical for competitiveness, it’s not a panacea. By concentrating solely on what they lack, these brick-and-mortar merchants are losing sight of […]
Fraud Prevention
Fraud or Not? Three Evolving Order Types
Fraudsters are constantly looking to exploit vulnerabilities in eCommerce. They try a number of different approaches (“attack vectors”), and if one is proven effective, they exploit it until it’s discovered and the vulnerability closed. Fraudsters are ever-evolving, and, in order to stay ahead of them, merchants must stay abreast of the latest forms of eCommerce […]
Fraud Prevention
Fake Accounts & Promo Abuse Fraud: How it Works, How to Stop it
Suppose you’re a seventeen year old who wants to buy a bottle of vodka from the liquor store. The problem, of course, is that you’re underage, and the cashier is definitely going to ask for some ID. So you have two ways to beat the system: buy/steal the ID of someone who looks a bit […]