Friendly fraud, policy fraud, and account takeover attacks are becoming more and more prevalent in recent years, and merchants are rightly worried. But the increase in “alternative” fraud methods shouldn’t distract merchants from what is likely to remain eCommerce’s main threat for many years to come: credit card breaches and its consequences, card-not-present (CNP) fraud. […]
First-time customers are a growth engine and factor into calculating growth and revenue forecasts. But what happens when these customers are not actually new?
As the evolution of payment digitization and tokenization speeds up, an even greater shift is prompting a big change within the global payments industry. More card users than ever, and more issuers entering the space, have led to a shortage of bank identification numbers (BIN), which help identify the geographical location, type, and brand of […]
Marketplace fraud teams are actively working to protect against known and emerging types of fraud, but some fraud tactics aren’t as clear-cut.
Riskified’s guide on how retailers can future-proof against the holiday season’s downfalls and leverage this period as part of their full-year growth strategy.
In retail, a relatively quiet Q1 is a good time for merchants to reflect on and assess their holiday results, and also plan for the next holiday season. Before you get started, a word of caution: while promotions, attractive offerings, and strong brand reputation attract new and loyal customers in November and December, they also […]
Now that we’ve reached the sobering post-holiday time of year, it’s clear that while the season is great to spend time with, and spend money on, your loved ones – it is also a great time for fraudsters to commit their most deviant scams. Starting in October, Riskified observed a huge volume increase in account takeover […]
If you had a successful ride on the roller coaster that is the holiday shopping season, your refund policy could soon be coming back to haunt you in the form of empty box scams. Across the board, policy abuse including promo abuse and item-not-received (INR) is on the rise, and merchants have come to expect more […]
Happy New Year! January is a good time to take an earnest look at your promo strategy. Now that another holiday season has come and gone, eCommerce merchants are analyzing performance as they gear up for the year ahead. For many merchants, the holidays are a time to put marketing dollars to work, rolling out […]