At the virtual World Aviation Festival hosted in September, Air Canada’s CIO, Catherine Luelo, said new technologies are at the forefront of the carrier’s recovery strategy. “Out of great crises comes great innovation,” she said. This makes sense. With limited resources, airlines were forced to take a serious look at the tools and assets they’ve […]
Fraud Prevention
Fraud Prevention
Nothing Is the Same: Key Trends Impacting the Travel Industry
The COVID-19 economy led to major changes in consumer shopping habits. The last few months saw shoppers switch brands, adopt different fulfillment methods, go mobile, and much more. While the impact to each eCommerce sector varies, they all have this in common: customers are exhibiting new and atypical shopping behaviors. As the global travel industry […]
Fraud Prevention
2020 Holidays: A Very Digital Shopping Season
To say that 2020 has not been a typical year is both an understatement and a cliché. The past eight months saw COVID-19 change nearly every aspect of our lives, from how we work and study, to our travel, to our social interactions. In retail terms, the pandemic upended consumer behaviors and priorities, making availability, […]
Fraud Prevention
Not OK, Boomer: Dangers Loom as Baby Boomers Flock to eCommerce
When COVID-19 forced us away from public spaces, eCommerce became a lifeline. Many baby boomers, previously steadfast in their preference for the in-store experience, had to quickly adapt to safely procure groceries and other necessities. As social isolation lingered, boomers grew more comfortable with online shopping. Now, having acquired the skill, it is likely that […]
Fraud Prevention
7 Things That Will Be Different This Holiday Season
Recent months saw the global COVID-19 pandemic completely change the way we live, work, interact, and buy. With the virus expected to be part of our lives for the unforeseeable future, we are looking at a completely different holiday season. For many, Zoom meetups will replace big family gatherings, and an uncertain economic climate will […]
Fraud Prevention
Backburner No More: The Impact of Fraud on Operational Costs
There is more pressure than ever on merchants to reduce operational costs to offset pandemic-related losses. With brick-and-mortar channels limited and global travel and tourism on hold, businesses that are exposed to hard-hit segments and channels, are facing new cash flow crunches. In this blog post, I’ll discuss why embracing new technology can help merchants […]
Fraud Prevention
The Dark Side of Delicious: Decoding Food Delivery Fraud on the Dark Web
In more ways than one, scamming a food delivery service is gateway fraud. Remember when ordering pizzas to the address of an unsuspecting victim was a staple of youthful mischief? Some of the popular food delivery fraud MOs our analysts encounter these days are not far removed from childhood pizza pranks. But what some forms […]
Fraud Prevention
The Full Cart: Living the Fraud Life! Our Analysts Tell All
How do you tell a fraudulent transaction from a legitimate one? Most times, only a thin line separates the two. And as fraudsters become more sophisticated, they can mimic good customers to a greater degree of success. To better understand online fraud, Riskified’s analysts review countless eCommerce transactions a day. Their expertise helps them detect […]
Fraud Prevention
Build vs. Buy: Getting to the Bottom of the Dilemma
As the appeal of eCommerce grows in the eyes and wallets of new populations of shoppers, selling online is becoming more lucrative. But for merchants, it’s more demanding than ever to scale, expand, and keep up with the dynamics of both shoppers and fraudsters. Future-proofing your business raises many new challenges like embracing omnichannel flows, […]