Fraud Trends
ACH's low fees and broad coverage make it an attractive target: the same economics that benefit legitimate merchants also appeal to fraudsters looking to exploit the settlement lag.
Return abuse looks different depending on where your customers are. That’s one central finding from Riskified’s 2026 report, Rewriting the rules on returns, and it has direct consequences for how fraud and ecommerce teams set policy, calibrate models, and communicate with customers. The report surveyed 2,091 consumers across seven markets and interviewed ten senior retail … Continued
As the 2026 FIFA World Cup unfolds across North America, one of the tournament’s biggest viral stars isn’t a player—it’s Freddy, a German fan whose trip across North America has captivated millions online. Spanning flights and hotels, sporting events, restaurants, attractions, and rideshares, Freddy’s journey offers some useful lessons for ticketing and travel merchants. It … Continued
As with most industries, AI is changing a lot about ecommerce — including how some consumers handle returns. That’s one of the more striking findings from Riskified’s 2026 report, “Rewriting the rules on returns,” which surveyed 2,091 consumers across seven markets and interviewed ten senior retail leaders at brands with revenues between $250 million and … Continued
Commonly known across the world as Chinese New Year, the 2026 Spring Festival ushers in the year of the Horse and with it, an unbridled surge in shopping and economic activity. But as consumer spending rises, so do the methods of those looking to exploit the holiday rush. How can ecommerce businesses protect themselves and … Continued
Is it romance, or is it risky business? For retailers, the Valentine’s Day rush brings a specific challenge: differentiating between a love-struck procrastinator and a fraudster capitalizing on the chaos. Last-minute spending and unfamiliar customer profiles elevate risk for brands eager to capture this revenue opportunity. And where there’s opportunity, fraud follows. Fraud loves a … Continued
Big sporting events like the Super Bowl don’t just drive fan excitement and spending — they also create prime conditions for ecommerce fraud. Tickets can be purchased almost instantly with limited identity data, traffic spikes strain traditional payment reviews, and high-demand tickets are easy to resell across a wide range of secondary marketplace platforms. When … Continued
Are merchant teams stuck in “AI tourism”? This week at the RILA CEO Forum 2026 in Ojai, CA, Bret Taylor, CEO of Sierra, shared a provocative point of view: top-down AI mandates from boards and CEOs may actually have slowed AI adoption. Under pressure from leadership, middle management is engaging in what Bret framed as … Continued
It feels like every week brings a new headline or article about innovations in agentic commerce. As we move toward a world where AI agents conduct commerce at scale, clearly understanding the risks introduced becomes critical. One of the primary risks is the loss of key transaction signals used for fraud detection. Categories of data … Continued
