Fraud Prevention
The worldwide explosion of eCommerce presents huge domestic and cross-border opportunities for merchants in the fashion vertical. It’s estimated that global eCommerce sales of clothing and accessories hit an all time high of $85 billion in 2015. As increasing numbers of shoppers in emerging markets like China come online, both consumer fashion and luxury fashion retailers … Continued
( This article first appeared as a guest post on the I Love Fashion Retail blog ) Fashion retailers, especially those selling luxury and high-end goods, are often targeted by fraudsters. While the rollout of pin-and-chip credit cards is expected to reduce fraud rates in brick-and-mortar stores across the US, this technology is not effective in … Continued
We recently published a report on fraud in the ticketing industry, based on data we compiled in the process of our work with leading ticketing merchants. Now, we’ve taken some of the key data sets from it and presented them in an informative infographic. Use it to get a visual window into the patterns fraudsters exhibit … Continued
It’s an exciting time to be in the event ticket industry. In the US alone, online retail sales are expected to reach $334 billion this year, and will continue growing. Online event ticket sales, meanwhile, are projected to grow at an average annual rate of 3.1% between now and 2019. Riskified has been fortunate to work … Continued
The global B2C cross-border ecommerce market was worth $230 billion last year, and is predicted to grow significantly hitting $1 trillion by 2020. Reshipping companies, which accept a package on the customer’s behalf and then forward the parcel to its final destination, play a central role in enabling cross-border ecommerce. This is especially true in emerging markets, … Continued
For online retailers, CNP fraud is a serious problem that will only get larger as the ecommerce market continues to grow. According to a recent report, fraudulent ecommerce transactions are projected to increase by 55% over the next 3 years, reaching approximately $18.5 billion by 2018 in the US market alone. Despite this harsh reality, … Continued
In the days when there was no Internet, nearly every business was local. There was no way small retailers could reach customers outside their geographical territory. But things changed dramatically with the emergence of the Internet and the advent of ecommerce. Nowadays when you decide to sell something online, you can have customers from any … Continued
The importance of avoiding shipping delays to keep customers happy is something eCommerce merchants understand well. One factor that drives delays is that orders can get ״stuck״ in the manual fraud review queue, awaiting approval. To avoid a backlog in the queue, merchants usually either hire additional analysts to join the manual review team or invest in improving the automated decisioning … Continued
One of the biggest challenges of managing an operational team is staying one step ahead – spikes in inbound order volume happen throughout the year, and whether the result of the holiday season, promotional sale, or a successful marketing campaign, being proactive is paramount to ensure customer satisfaction and maximize sales conversion. During these waves, … Continued
