DISPUTE RESOLVE
Streamline Chargeback Management, Recover Revenue

Simplify your chargeback management operations with a single smart platform.

How it works

Join global category leaders eliminating friction with us

See our customers

Manage all of your chargebacks in one place

Siloed systems can make a mess of your chargeback operations. Riskified automatically collects all your chargebacks so you can view and act on them in one platform. Think of it as your chargeback OS.

Reduce the time and effort spent disputing chargebacks

It takes an analyst 20-30 minutes to compile the evidence for a single chargeback. Automate evidence creation and submission to scale revenue recovery without added effort.

Retain as much control as you want

Automation is key to unlocking efficiency and scale, but in some cases, you may want to add your unique evidence. With Riskified’s robust built-in editor, you can edit your evidence packet, attach files, and submit with just a click.

Track key chargeback metrics

Get a handle on your chargeback and dispute performance with advanced dashboards. Easily filter and segment based on the dimensions that make sense for you.

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Protect your bottom line from chargeback abuse

Leverage robust data

With Riskified integrated into your checkout flow, we collect and enrich contextual data about every single order. If it comes back as a chargeback, that data is leveraged to compile the best evidence and boost your chances of success.

Tailored to your needs

Your chargeback workflow differs depending on what, where, and how you sell. Our solution can automate as much or as little as you desire, allowing you to maximize efficiency while retaining as much control as you need.

Plug and play

Riskified integrates directly with your gateway to fetch chargebacks and disputes in real-time. It’s easy for merchants to integrate securely and enjoy end-to-end automation, while never missing a chargeback deadline again.

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We saw results from our new investments quickly. With Riskified, the customer experience in new markets was made frictionless.

Yago Casasnovas

Head of Payments & Fraud Prevention at Air Europa

double digit online revenue growth

We have reduced operational costs, have a holistic view of where our fraud is and more time to focus on increasing sales… You have to find a solution that helps you stay competitive.

Dajana Gajic-Fisic

Head of eCommerce Risk Management at Finish Line

100%

automated decisions

We care about our customers, we care about giving them a seamless experience when they want to pay. It was very important for us to build a strategy to recover declines, like we did with Riskified.

Alessandro Luchetti

Head of Payment Operations and Revenue Protection at lastminute.com

100%

elimination of manual review and 3DS

Trusting Riskified as a partner is easy, simply because it works. When it matters most, Riskified is a reliable and transparent partner whose technology and services are consistently excellent.