Riskified Introduces the Next Evolution of its Risk Intelligence Platform, Empowering Businesses To Resolve Identity and Intent in Real Time Across the Full Customer Journey

As AI and the new age of delegated commerce place increasing demands on businesses to mitigate new risk vectors, Riskified’s new Risk Intelligence Platform provides intelligence in motion to empower teams against a rapidly changing landscape.

NEW YORK, November 3 2026 — Riskified (NYSE: RSKD), a leader in digital fraud and risk intelligence, today announced a new, expanded evolution of its Risk Intelligence Platform, which draws upon billions of data points from $1.5 trillion in transactions received across the global network since inception, to give businesses cutting-edge technology and solutions to understand risk and take actions in real time, across the full customer journey.

Since its founding in 2013, Riskified has worked to help teams get ahead of the fraud risks that come hand in hand with new modes of commerce. The company has built its reputation as a trusted decisioning engine embedded inside the checkouts of some of the largest merchants of the world. This history has helped it develop a powerful identity and behavioral graph that draws from a broad global population of identities and an incredible diversity of transactions across numerous verticals. The result is a platform that can now unlock value well beyond isolated decisions at checkout, as Riskified has found that fraud and abuse are often connected to incidents across the customer journey, from account creation or log-in, to post-fulfillment claims, including stolen account credentials and non-fraud chargebacks.

The unified approach Riskified’s Risk Intelligence Platform offers ensures that the most comprehensive and accurate insights are always embedded directly into merchant risk management workflows. This latest evolution offers enhanced capabilities to help customers keep pace with the new attack vectors opened up by AI and agentic commerce.

At its core is an identity clustering engine that turns billions of signals from across Riskified’s network into precise identity and intent resolution. Probabilistic machine learning models connect fragmented accounts and isolated data points to a single resolved identity in real time. Behavioral models then combine those identity signals with the individual’s behavior across Riskified’s global network, from account creation through checkout to claim or chargeback. This deep identity resolution provides businesses with context on who is behind every action and the risk level they pose.

Riskified gives its customers AI-powered visibility into, and control over, every decision its platform makes, giving them real-time intelligence into several key areas that affect businesses:

• Account Intelligence: Tailors the balance between risk and friction at every interaction on the account level, from signup and login through account updates, to match each business’s unique situation. It can monitor for account takeover risks, spot risky behaviors like attempts to create multiple accounts or profile changes, and send notifications on a merchant’s behalf. 
• Checkout Intelligence: Brings industry-leading accuracy to every checkout decision, so businesses can convert more good customers while minimizing false declines and fraud. A machine learning-powered decisioning engine analyzes hundreds of features per transaction, generating sub-second “approve” or “decline” decisions per order. Good customers go straight through checkout, and bad actors are declined at the source.
• Policy Intelligence: Stops abuses of policies at and after checkout, from illegitimate refund claims to promo abuse. This fraud can often be traced to synthetic accounts that Riskified’s identity engine already tracks. Its platform adapts in real time across three key layers: with a broad identity intelligence graph, smart identity resolution and dynamic risk evaluation. Businesses can then layer custom logic on top of Riskified’s own intelligence to build, test, and adjust policies.
• Dispute Intelligence: Helps businesses manage chargebacks, win more disputes, and recover more revenue. Businesses benefit from intelligent automation, customizable evidence, and workflows designed to improve customer care and operational efficiency.
• Identity Risk Intelligence: Delivers real-time identity intelligence on every customer service interaction directly into CX team workflows. The real-time risk assessment — based on the identity’s behavior across Riskified’s network — lets support teams resolve trusted customers instantly and stop losses before they hit the business.

“Agentic technology is the biggest opportunity ecommerce has seen in years, and history is clear about what comes with every major shift: a spike in fraud. The businesses that win will be the ones who open new channels of engagement while leaning on risk intelligence and consortium data to make the right call at every touchpoint, whether it’s a consumer or their agent,” said Jeff Otto, Chief Marketing Officer at Riskified. “Our Risk Intelligence Platform delivers that intelligence in real time, empowering teams to get ahead of risk across the entire customer journey.”