Turning risk into revenue: How smarter fraud strategy fuels retail growth
Card-not-present (CNP) fraud cost Australian retailers $785 million in FY24, and it’s not just a security issue. For retailers focused on first-time customer conversion and CAC efficiency, fraud is quietly hurting growth.
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About this webinar
Card-not-present (CNP) fraud cost Australian retailers $785 million in FY24, and it’s not just a security issue. For retailers focused on first-time customer conversion and CAC efficiency, fraud is quietly hurting growth.
Together, we’ll explore how one of Australia’s most successful leaders, Jack Gance, is rethinking fraud prevention to drive better commercial outcomes.
In this session, we’ll discuss:
• Turning fraud prevention into a revenue driver by increasing approval rates for first-time customers
• Building a compelling internal business case that aligns fraud strategy with company goals
• Streamlining operations and reducing costs with outcome-based fraud solutions
• The impact of approval rates on ROAS, CAC, and long-term customer loyalty
• What top brands like Chemist Warehouse look for in a fraud prevention partner to scale performance and win cross-department support
Jack Gance
Chairman and Co-Founder of Chemist Warehouse
Alisha Athreya
CEO/Founder of Kurvwear
Lachlan Taylor
Head of Sales, ANZ and Japan, Riskified
Nicholas Kirtley
Country Manager, ANZ, Riskified
Explore how to reshape checkout and payment processes and turn potential declines into approved transactions.
Uncover how APAC ecommerce merchants and fraud prevention specialists can safeguard fraud operations while nurturing a reliable and loyal customer base.
See how Riskified helps Akomeya minimize chargeback rates and boost order approval rates
