Julia Hallett
Fast-fashion merchants face an array of scams that exploit their unique vulnerabilities.
Riskified’s research team took a deep dive into luxury fraud trends to unpack key threats and smart strategies.
The recent updates surrounding VAMP have sparked plenty of debate and, frankly, a fair amount of confusion among merchants and industry professionals.
When financial markets swing, fraudsters act. Amidst the head-spinning changes, it can be hard for providers of alternative payment and money services – from crypto to gold – to keep track of the vulnerabilities such rapid change exposes them to.
New releases and special editions are huge events in the sneakerverse. Unfortunately, new releases can also be big paydays for the fraudsters who profit from the sneaker resale market.
Imagine losing a loyal customer not because of a deliberate choice but due to a false fraud flag.
Solutions for plugging the $103 billion profitability leak while still delighting customers According to research from Opinium and Cebr, commissioned by Riskified, returns, refunds, and exchanges cost retailers $394 billion in key ecommerce markets. And more than a quarter of those returns are abusive or fraudulent, creating significant costs and customer experience dilemmas for merchants. … Continued
How a smarter approach to identity can lead to real relationships It’s that time of year for celebrating love and relationships, including those with your ecommerce customers. But one thing that can easily sour those relationships is falsely declining customers, which can damage both your profitability and their experience shopping with your brand. When it … Continued
Just over a year ago, 93% of global merchants said offering generous returns and refund policies was vital to engaging and retaining customers. Today, the story is quite different. Over three-quarters of merchants feel overwhelmed by the volume of potentially fraudulent or abusive claims they receive regarding exchanges, refunds, or returns. Many have reactively tightened … Continued
