European eCommerce Trends 2020

Promoting Resilience in a Disrupted Market

By Alon Livneh

June 2020

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Inside this report

This report analyzes current and future forces shaping the European eCommerce landscape. It explores how online merchants must meet customer expectations, and provide a consistent experience that spans channels and borders. Meanwhile, technological advancements and regulatory changes are driving innovation, escalating competition throughout the eCommerce landscape. This report examines what merchants selling in Europe must do to stay ahead of the curve.

Table of Contents

The Impact of Coronavirus on eCommerce in Europe

Providing a True Omnichannel Experience

Empowering Cross-Border Commerce

Bolster your omnichannel strategy

Bolster your omnichannel strategy

Meet evolving customer expectations to deliver a seamless experience that keeps customers coming back

Empower cross-border shopping

Empower cross-border shopping

Mitigate the risks associated with international expansion to grow your audience – and your bottom line

Adapt to a post-crisis landscape

Adapt to a post-crisis landscape

Understand changing consumer needs and constraints to position yourself for growth