Recent Posts
Return abuse looks different depending on where your customers are. That’s one central finding from Riskified’s 2026 report, Rewriting the rules on returns, and it has direct consequences for how fraud and ecommerce teams set policy, calibrate models, and communicate with customers. The report surveyed 2,091 consumers across seven markets and interviewed ten senior retail … Continued
As the 2026 FIFA World Cup unfolds across North America, one of the tournament’s biggest viral stars isn’t a player—it’s Freddy, a German fan whose trip across North America has captivated millions online. Spanning flights and hotels, sporting events, restaurants, attractions, and rideshares, Freddy’s journey offers some useful lessons for ticketing and travel merchants. It … Continued
As with most industries, AI is changing a lot about ecommerce — including how some consumers handle returns. That’s one of the more striking findings from Riskified’s 2026 report, “Rewriting the rules on returns,” which surveyed 2,091 consumers across seven markets and interviewed ten senior retail leaders at brands with revenues between $250 million and … Continued
At a glance: The TL;DR The quick comparison Why this matters For high-growth Shopify Plus merchants, scaling toward the enterprise tier creates a fundamental tension: as transaction volumes rise, the margin for error shrinks. In 2026, fraud prevention is no longer a back-office function. The clearest example is Visa’s Acquirer Monitoring Program (VAMP), which flags … Continued
You don’t have to look far to find inspiring examples of women’s achievement in the fraud industry, where parity in the field yields inspiring success stories across the board. Longtime Riskified partner and renowned fraud expert, Dajana Gajic-Fisic, is one such example. One of our 2023 Titans of Ecommerce award winners, Dajana received the Vision … Continued
Commonly known across the world as Chinese New Year, the 2026 Spring Festival ushers in the year of the Horse and with it, an unbridled surge in shopping and economic activity. But as consumer spending rises, so do the methods of those looking to exploit the holiday rush. How can ecommerce businesses protect themselves and … Continued
Is it romance, or is it risky business? For retailers, the Valentine’s Day rush brings a specific challenge: differentiating between a love-struck procrastinator and a fraudster capitalizing on the chaos. Last-minute spending and unfamiliar customer profiles elevate risk for brands eager to capture this revenue opportunity. And where there’s opportunity, fraud follows. Fraud loves a … Continued
In-store transactions are often perceived as lower risk compared to online card-not-present purchases. EMV chip cards, card-present authentication, and protections from card networks and processors create a sense of security that can make additional fraud tools appear unnecessary, expensive, or even disruptive to the checkout experience. What’s more, because effective fraud protection stops fraudulent transactions … Continued
Big sporting events like the Super Bowl don’t just drive fan excitement and spending — they also create prime conditions for ecommerce fraud. Tickets can be purchased almost instantly with limited identity data, traffic spikes strain traditional payment reviews, and high-demand tickets are easy to resell across a wide range of secondary marketplace platforms. When … Continued
Are merchant teams stuck in “AI tourism”? This week at the RILA CEO Forum 2026 in Ojai, CA, Bret Taylor, CEO of Sierra, shared a provocative point of view: top-down AI mandates from boards and CEOs may actually have slowed AI adoption. Under pressure from leadership, middle management is engaging in what Bret framed as … Continued
It feels like every week brings a new headline or article about innovations in agentic commerce. As we move toward a world where AI agents conduct commerce at scale, clearly understanding the risks introduced becomes critical. One of the primary risks is the loss of key transaction signals used for fraud detection. Categories of data … Continued
