Learn about chargebacks and how to prevent them
Chargeback Insurance for Merchants: What Is It?
Say you own a shop. It is a source of income, but it also opens the door to risks: a fire could break out, or a break-in could happen, or maybe someone will drive through your front window. If this happens, you’ll need to pay a lot of money for repairs. Another risk is a […]
Chargeback Guarantee Explained
What is a chargeback? Before we jump into the chargeback guarantee discussion, let’s zoom out a bit to chargebacks in general. A chargeback is often the direct outcome of a successful card not present (CNP) fraudulent transaction. It is a reversal of a credit card payment that’s issued directly from the bank, at the request […]
Chargeback Dispute: What, When, Why, and How
What is a chargeback dispute? A chargeback dispute is a process through which a merchant can combat illegitimate chargeback claims. When a cardholder notices an unauthorized charge on their card, they can notify their card issuer and file for a chargeback, meaning they request a refund directly from the bank rather than the merchant. But […]
Chargeback Fraud: What it is and How to Prevent it
A credit card chargeback is a process in which a card owner can reclaim money directly from the issuer after disputing a purchase charge; every eCommerce merchant has experienced the challenges that come with it. While this process is in place to protect consumers against fraud, it can also be abused by bad actors. A […]
Data-based decisions help merchants protect their revenue, their customers and their brand reputation.
This practical guide breaks down the chargeback dispute process and explains how to move through it efficiently
As a result of the pandemic, and the ensuing economic slowdown, customers want money back for things they feel they no longer need, which puts many businesses in a precarious position.