As everything shifted to digital, merchants had to innovate. They rolled out new omnichannel flows, streamlined processes to improve fulfillment, and offered new perks and policies to boost loyalty. With more online shopping activity comes greater opportunity for fraud, and fraudsters rose to the occasion. They were quick to pivot and detect new vulnerabilities during […]
News and insights
News and insights
2020 Holidays: A Very Digital Shopping Season
To say that 2020 has not been a typical year is both an understatement and a cliché. The past eight months saw COVID-19 change nearly every aspect of our lives, from how we work and study, to our travel, to our social interactions. In retail terms, the pandemic upended consumer behaviors and priorities, making availability, […]
News and insights
Unveiling Riskified’s New Illustration Language
After months of planning and work, Riskified’s Design Team is excited to reveal our new illustration language. It consists of a bolder style and color palette, and varied skin tones to introduce a more inclusive and whimsical character base. The characters are more expressive to better connect with the viewer, and unique body proportions make […]
News and insights
7 Things That Will Be Different This Holiday Season
Recent months saw the global COVID-19 pandemic completely change the way we live, work, interact, and buy. With the virus expected to be part of our lives for the unforeseeable future, we are looking at a completely different holiday season. For many, Zoom meetups will replace big family gatherings, and an uncertain economic climate will […]
News and insights
The Final Countdown to PSD2: 7 Questions Merchants Should Be Ready to Answer
With PSD2 enforcement around the corner, we share 7 questions every merchant should be able to answer to make sure they’re prepared.
News and insights
From Crisis to Normalization: Building Resilience in a Digital World
First country in Europe to get hit by the pandemic, Italy is now on the path to normalization. At the peak of the crisis, online sales were a lifeline for the locked-down retail sector with a 90% YoY increase. What are the business lessons we can learn from the eurozone’s third-largest economy and how is […]
News and insights
Giving in the Digital Era: How Gift Cards Build eCommerce Resilience
Gift cards, especially the digital variety, do not have an excellent reputation. While some consumers consider them a rather lazy form of gift-giving, merchants note that at their worst, digital gift cards are a dubious commodity that practically invites fraudulent activity. But this is a different world we live in now, and in this digital-first […]
News and insights
Survey Says?! ATOs Are a Major Threat and Many Merchants Are Unprepared
Despite the amount of virtual ink that has been spilled discussing ATOs and their impact in recent years, we found a surprisingly large percentage of merchants aren’t taking them seriously, with 27% of all merchants reporting that they don’t have measures in place to prevent them. That may explain why 35% of merchants report that […]
News and insights
COVID-19 & PSD2: How Merchants Can Leave The Uncertainty Behind
The saying “desperate times call for desperate measures” is believed to have been coined by the ancient Greek physician Hippocrates. The proverb calls for the use of extreme methods to fight acute diseases, but what exactly are appropriate measures when dealing with the fallout from a global pandemic? In the unusual circumstances of the COVID […]