Customer Experience

3 mCommerce Trends To Watch in 2021

Traditionally, customers preferred browsing shops on mobile but completing purchases on desktop. Now, that monetization gap is closing as new technologies make mobile shopping more streamlined and widely accessible. It’s early 2021, and most of the world is still living in a pandemic state, with both customer behavior and business planning already greatly influenced. People […]

How Airlines Can Maximize Success in 2020

2020 will be a critical year for airlines. The COVID-19 pandemic wreaked havoc on the entire travel industry, bringing it to complete standstill in many places. While there’s no doubt the world will recover and normal life will resume, it’s difficult to assess when this will happen, and what the economic outlook will be. Our […]

Infographic: What Europe really thinks about PSD2

PSD2 has led to a period of uncertainty for online merchants and consumers alike. To find out more about their concerns, Riskified commissioned a survey in 2019 of 2,000 consumers and 200 retailers evenly split across the UK, Germany, France, and Spain. Elena Lerman, one of our talented in-house designers, has turned the results into […]

Considering 3D Secure 2.0? What Merchants Need To Know

The alphabet soup of payment authentication protocols has been more visible in the press and general eCommerce and payments buzz lately. Why? Because the latest update of a decades-old card-not-present payment authentication protocol launched earlier this year. Plus, PSD2 is going into effect on September 14th for merchants, and one aspect of this European regulation […]