The air travel crisis has made one thing clear: the time for digitalization is now. The industry is not expected to return to cash positivity until 2022, but airlines can’t afford to continue counting their losses. The economic and social impact of the pandemic, combined with the explosion of a new digital front, offers an […]
Recouping lost revenue
Recouping lost revenue
Overcoming Payment Authorization Failures
Ecommerce merchants lose customers for all sorts of reasons, but one of the most pressing is a reason few are aware of: payment authorization failures. About 1 in every 7 eCommerce dollars is declined during payment authorization. Riskified data also reveals that up to 72% of these orders are placed by legitimate customers who can […]
Recouping lost revenue
Payment Declines: The $600 Billion Problem You Aren’t Aware Of
eCommerce businesses spend most of their budget on customer acquisition, focusing on getting consumers to hit the “buy” button. While failing to reach the proper target audiences in the appropriate channel tends to be one of the biggest factors contributing to acquisition leakage, another looming threat, the problem of payment declines, is often overlooked. According […]
Recouping lost revenue
Not OK, Boomer: Dangers Loom as Baby Boomers Flock to eCommerce
When COVID-19 forced us away from public spaces, eCommerce became a lifeline. Many baby boomers, previously steadfast in their preference for the in-store experience, had to quickly adapt to safely procure groceries and other necessities. As social isolation lingered, boomers grew more comfortable with online shopping. Now, having acquired the skill, it is likely that […]
Recouping lost revenue
Preempting Friendly Fraud: Disputing Chargebacks with the Power of AI
As businesses shutter their doors due to the COVID-19 pandemic, consumers across the globe are staying indoors and focusing on essentials. People are turning to eCommerce for food, home improvement supplies and gym equipment, which puts strain on fulfillment resources that are already limited. At the same time, non-essentials, such as clothing and accessories, are […]
Recouping lost revenue
Protecting Your eCommerce Revenue During The Coronavirus Pandemic
Earlier this month, the World Health Organization officially declared Coronavirus a worldwide pandemic – and seemingly sent everything into hiatus. Seemingly, that is, because with nearly 3 billion people around the globe under COVID-19 lockdowns, many are turning to online shopping to fill their basic needs. A few months ago, we could have said consumer […]
Recouping lost revenue
The New & Improved Riskified Cost of Fraud Calculator
Many of the conversations Riskified has with eCommerce merchants revolve around quantifying the impact of CNP fraud on their online business. It’s a tricky thing to figure out. There are chargebacks, sure, but then there are the costs associated with preventing fraud, like detection tools and operational expenses. And most hard to measure are false […]
Recouping lost revenue
Banks are Making Mistakes and You’re Paying the Price
Merchants selling online are, for better or worse, at the mercy of banks. Over 60% of all online transactions are conducted with a card, for which merchants must pay processing fees, and assume fraud liability. While these expenses are often offset by card users buying more, card transactions introduce a hidden danger that can hurt […]
Recouping lost revenue
Maximizing TRA Exemptions To Minimize the PSD2 Revenue Hit
If you’re reading this from anywhere within the EU, then you’ve probably heard about the updated Payment Services Directive (aka – PSD2). PSD2 is going to change how European customers, merchants and banks interact. We’ll have much more to say about it in the future, but, for now, we want to turn the conversation to […]