Recouping lost revenue
Online merchants rely on increased sales during holiday seasons to boost their revenue—and the back-to-school season is no different. This year, college students in the US are expected to spend over $70B , exceeding recent years’ spending. The return to the classroom bodes sales lifts for retailers across many sectors, including apparel, electronics, household supplies, … Continued
The air travel crisis has made one thing clear: the time for digitalization is now. The industry is not expected to return to cash positivity until 2022, but airlines can’t afford to continue counting their losses. The economic and social impact of the pandemic, combined with the explosion of a new digital front, offers an … Continued
When COVID-19 forced us away from public spaces, eCommerce became a lifeline. Many baby boomers, previously steadfast in their preference for the in-store experience, had to quickly adapt to safely procure groceries and other necessities. As social isolation lingered, boomers grew more comfortable with online shopping. Now, having acquired the skill, it is likely that … Continued
As businesses shutter their doors due to the COVID-19 pandemic, consumers across the globe are staying indoors and focusing on essentials. People are turning to eCommerce for food, home improvement supplies and gym equipment, which puts strain on fulfillment resources that are already limited. At the same time, non-essentials, such as clothing and accessories, are … Continued
Earlier this month, the World Health Organization officially declared Coronavirus a worldwide pandemic – and seemingly sent everything into hiatus. Seemingly, that is, because with nearly 3 billion people around the globe under COVID-19 lockdowns, many are turning to online shopping to fill their basic needs. A few months ago, we could have said consumer … Continued
Many of the conversations Riskified has with eCommerce merchants revolve around quantifying the impact of CNP fraud on their online business. It’s a tricky thing to figure out. There are chargebacks, sure, but then there are the costs associated with preventing fraud, like detection tools and operational expenses. And most hard to measure are false … Continued
If you’re reading this from anywhere within the EU, then you’ve probably heard about the updated Payment Services Directive (aka – PSD2). PSD2 is going to change how European customers, merchants and banks interact. We’ll have much more to say about it in the future, but, for now, we want to turn the conversation to … Continued
At Riskified, our work centers on relationships with merchants. Our favorite conversations are the ones about how we can help them approve more orders, operate more efficiently, and fend off the threats of fraud and false declines. But, in order to gain some new insights for 2019, we recently turned our attention to U.S. consumers. … Continued
In their attempts to compete with online-only merchants, many brick-and-mortar merchants focus on building their digital operations and offerings. They see it as the key to omnichannel success. While a robust online footprint is critical for competitiveness, it’s not a panacea. By concentrating solely on what they lack, these brick-and-mortar merchants are losing sight of … Continued