Consumer demand is driving merchants to expand globally and offer new and innovative omni-channel flows. And as business is changing, fraud is getting more and more complex. But even in this ever-changing landscape, many merchants are still using outdated rule-based systems that are struggling to keep up. And even worse – they’re forcing merchants to […]
Product & Technology
Product & Technology
A Tale of Liar-Buyer Chargebacks
At Riskified, we use the term ‘liar-buyer’ to describe a case of friendly fraud that occurs when a cardholder knowingly takes advantage of the chargeback process. But what makes shoppers turn to this?
Product & Technology
Maximizing TRA Exemptions To Minimize the PSD2 Revenue Hit
If you’re reading this from anywhere within the EU, then you’ve probably heard about the updated Payment Services Directive (aka – PSD2). PSD2 is going to change how European customers, merchants and banks interact. We’ll have much more to say about it in the future, but, for now, we want to turn the conversation to […]
Product & Technology
Elastic Linking: Helping Tinder Make Matches & Riskified Swipe Left on Fraud
Most of you have heard of Tinder: the highly addictive (or so I’ve been told) dating application. Since launching in 2012, the original swiping app has generated over 20 billion matches which, yes, is far more than the number of humans on the planet. A lot of Tinder’s success can be attributed to very advanced algorithms […]
Product & Technology
How Do Fraudsters End Up On Your Site?
Shoppers don’t arrive at your eCommerce store by chance. They either typed in your URL directly, arrived via search engine, or clicked a link on some other website. Merchants usually use this information to maximize the quantity and quality of their site visitors. But one aspect that tends to get overlooked is the rate at […]
Product & Technology
How the Tech Behind Google Analytics Helps Detect Fraud
It’s hard to imagine what the internet would look like without Google Analytics. It’s a powerful tool for eCommerce retailers to understand the efficacy of their online marketing campaigns, learn about their online customer base and optimize their various shopping pages. The technology that makes this customer tracking possible is both simple and ingenious. When […]
Product & Technology
What is Machine Learning and How Can It Be Used to Detect Fraud?
It seems like every tech company is using machine learning these days. Or, at the very least, talking about it. It’s a cutting-edge concept that’s getting a lot of buzz. But what does it really mean? In this post, I’ll first explain the basics of what the term means, and then how Riskified uses machine […]
Product & Technology
Introducing the CNP Fraud Lexicon
We are excited to announce the addition of a new resource to our Buyer’s Kit: The CNP Fraud Lexicon. The Lexicon is a collection of the most pertinent concepts and expressions used within the fraud-prevention industry, all clearly explained. Our goal was to demystify many of the technical terms used by fraud analysts to describe […]
Product & Technology
Magento Fraud Protection by Riskified
Balancing the needs to provide a great experience for shoppers, prevent fraud, and maximize sales revenue is one of the biggest challenges online merchants face when managing card-not-present (CNP) fraud. In this post, we explain how Riskified’s Magento fraud protection extension allows merchants to meet all of these needs – accurately detecting and preventing fraud […]