Mirit Elyahu
In retail, a relatively quiet Q1 is a good time for merchants to reflect on and assess their holiday results, and also plan for the next holiday season. Before you get started, a word of caution: while promotions, attractive offerings, and strong brand reputation attract new and loyal customers in November and December, they also … Continued
Now that we’ve reached the sobering post-holiday time of year, it’s clear that while the season is great to spend time with, and spend money on, your loved ones – it is also a great time for fraudsters to commit their most deviant scams. Starting in October, Riskified observed a huge volume increase in account takeover … Continued
If you had a successful ride on the roller coaster that is the holiday shopping season, your refund policy could soon be coming back to haunt you in the form of empty box scams. Across the board, policy abuse including promo abuse and item-not-received (INR) is on the rise, and merchants have come to expect more … Continued
Happy New Year! January is a good time to take an earnest look at your promo strategy. Now that another holiday season has come and gone, eCommerce merchants are analyzing performance as they gear up for the year ahead. For many merchants, the holidays are a time to put marketing dollars to work, rolling out … Continued
Amateur policy abusers and those who are fraud-curious can now find countless practical – and affordable – guides to help them as they make their first steps in policy abuse. Riskified’s dark web researchers recently came across a $1-step-by-step guide to scamming fashion eCommerce giant Asos for an order refund. The very definition of the … Continued