Fraud Prevention

A Crisis of Confidence

Ecommerce fraud is a global problem. On that, everyone agrees. But new research from Riskified shows that merchants and consumers don’t see eye-to-eye on a key issue in fraud prevention. Consumers are not particularly confident in merchants’ ability to combat fraud. To measure the gap between how merchants and consumers view fraud prevention, Riskified conducted … Continued

Back to the Basics: 3DS Explained

3-D Secure, or 3DS, is a strong customer authentication protocol activated during a card-not-present (CNP) checkout process to confirm the cardholders’ identity prior to authorization. It is an extra layer of protection designed to reduce the risk of online fraud. Merchants all over the world use 3DS as a component of their eCommerce fraud prevention … Continued

Primed for Prime Day: The Dual Fraud Headache of Online Marketplaces

Get the whitepaper Online marketplaces have dominated the eCommerce space for the last decade, from giants such as Amazon, Wish, and Alibaba to vertical B2C/C2C marketplaces offering specialty curated goods, such as StockX, Vestiaire Collective and others. With Amazon’s Prime Day around the corner, the entire eCommerce ecosystem is gearing up for this year’s much … Continued

The Year That Fired Up The Sneaker Industry

This behavior confirmed a growing consensus that sneakers are becoming more and more like global financial assets. They trade like currency on a variety of reseller platforms such as Flight Club, Stadium Goods, and StockX. The year for sneaker fans, and fraudsters When we first provided an outlook on sneakers in June 2020, we predicted … Continued

A Helpful Hand: How Partnerships Can Boost Airlines’ Recovery

Airlines are not strangers to turbulence. But in early 2020, the COVID pandemic introduced airlines, and the global travel industry, to challenges on a new scale. With vaccine rollout, the future is promising but the business environment will continue to be a challenging one. If airlines take advantage of the current ‘downtime’  to prioritize cost-saving solutions, … Continued

3 Reasons Airline CIOs Should Automate Fraud Review

At the virtual World Aviation Festival hosted in September, Air Canada’s CIO, Catherine Luelo, said new technologies are at the forefront of the carrier’s recovery strategy. “Out of great crises comes great innovation,” she said. This makes sense. With limited resources, airlines were forced to take a serious look at the tools and assets they’ve … Continued

Nothing Is the Same: Key Trends Impacting the Travel Industry

The COVID-19 economy led to major changes in consumer shopping habits. The last few months saw shoppers switch brands, adopt different fulfillment methods, go mobile, and much more. While the impact to each eCommerce sector varies, they all have this in common: customers are exhibiting new and atypical shopping behaviors. As the global travel industry … Continued

2020 Holidays: A Very Digital Shopping Season

To say that 2020 has not been a typical year is both an understatement and a cliché. The past eight months saw COVID-19 change nearly every aspect of our lives, from how we work and study, to our travel, to our social interactions. In retail terms, the pandemic upended consumer behaviors and priorities, making availability, … Continued