Fraud Prevention
When COVID-19 forced us away from public spaces, eCommerce became a lifeline. Many baby boomers, previously steadfast in their preference for the in-store experience, had to quickly adapt to safely procure groceries and other necessities. As social isolation lingered, boomers grew more comfortable with online shopping. Now, having acquired the skill, it is likely that … Continued
Recent months saw the global COVID-19 pandemic completely change the way we live, work, interact, and buy. With the virus expected to be part of our lives for the unforeseeable future, we are looking at a completely different holiday season. For many, Zoom meetups will replace big family gatherings, and an uncertain economic climate will … Continued
There is more pressure than ever on merchants to reduce operational costs to offset pandemic-related losses. With brick-and-mortar channels limited and global travel and tourism on hold, businesses that are exposed to hard-hit segments and channels, are facing new cash flow crunches. In this blog post, I’ll discuss why embracing new technology can help merchants … Continued
In more ways than one, scamming a food delivery service is gateway fraud. Remember when ordering pizzas to the address of an unsuspecting victim was a staple of youthful mischief? Some of the popular food delivery fraud MOs our analysts encounter these days are not far removed from childhood pizza pranks. But what some forms … Continued
How do you tell a fraudulent transaction from a legitimate one? Most times, only a thin line separates the two. And as fraudsters become more sophisticated, they can mimic good customers to a greater degree of success. To better understand online fraud, Riskified’s analysts review countless eCommerce transactions a day. Their expertise helps them … Continued
The age of sneakerheads This past May, a game-worn pair of Michael Jordan’s sneakers sold for an all-time high of $560,000. The seller, a sneaker collector and founder of the Shoezeum sneaker museum stated, “these are the most iconic and coveted sneakers of all time”. In fact, following the release of the Netflix documentary ‘The … Continued
The address verification system (AVS) has been one of the most relied upon forms of fraud detection for years. It checks the billing address submitted by the card user during checkout with the billing address on record at the issuing bank. The credit card processor indicates how much of a match there is to the … Continued
In 2019 US retailers spent more than $33B on digital advertising – a 20% increase from the previous year. Merchants make this investment to drive traffic to their websites and keep online shoppers engaged as they move along the funnel to checkout. Eventually, only a small percentage of site visitors make it all the way … Continued
The Australian retail eCommerce market is estimated to be growing at 20.2% YoY. But could it grow even faster? Fear of fraud is one of the biggest factors stunting further growth for Australian merchants. Fraud teams over decline good orders by leaning on outdated rules to detect fraud. In addition, they often resort to protective … Continued
